Business Intelligence Analyst
About The Position
As a Business Intelligence Analyst, you will be a key support member of our BI & Analytics team, partnering with internal Revenue Operations business units to support data-driven decisions. You will help our internal customers by turning raw data into clear, actionable insights. The ideal candidate is curious, detail-oriented, and eager to learn. You must have a foundational understanding of data analysis, SQL, and data visualization principles and a passion for solving business problems. This role provides an excellent opportunity to grow your technical skills and business acumen in a fast-paced, supportive environment. Desired Attributes Strong analytical mindset and exceptional attention to detail. Proactive problem-solving skills, with the ability to independently analyze and resolve data challenges. A strong curiosity and passion for learning new technologies and business processes. Good organizational and time-management skills. Can understand broad business context and begin to translate them into data analysis with guidance.
Requirements
- Bachelor's degree in Analytics, Business, Computer Science, Economics, or a related field (or equivalent experience).
- 0-2 years of relevant experience in data analysis, business intelligence, or a similar field (strong internship or project experience is highly valued).
- Proficiency in Excel , including pivot tables, lookups, and charting.
- Strong foundational knowledge of SQL for data querying and manipulation.
- Experience with a data visualization tool, preferably Tableau (building dashboards, calculated fields).
- Familiarity with or a strong desire to learn DBT and data modeling concepts.
- Ability to analyze information and effectively present concepts in written, spreadsheet, and presentation formats.
- Excellent interpersonal and organizational skills.
- Ability to support the analytics team and internal customers on tight deadlines.
Responsibilities
- Partner with stakeholders to understand their business questions and reporting needs.
- Contribute to core analytics projects and initiatives that support corporate strategy.
- Query data from our data warehouse using SQL to support ad hoc analysis.
- Develop, maintain, and enhance interactive dashboards in Tableau to track key performance indicators (KPIs).
- Use Excel for data cleaning, manipulation, and quick analysis (e.g., pivot tables, lookups).
- Assist in scoping and defining analysis projects into well-defined milestones.
- Learn and contribute to data models within our dbt (data build tool) environment under the guidance of senior team members.
- Proactively identify, troubleshoot, and escalate data quality or dashboard performance issues.
- Maintain relationships and communicate clearly with internal stakeholders regarding project status and manage expectations.
- Conduct regular and ad hoc analysis and reporting of data.
Benefits
- Health and wellness coverage: Medical, dental, and vision insurance
- Disability coverage: Short-term and long-term disability
- Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
- Additional life coverage options: Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
- Financial security: 401(k) Savings and Investment Plan with company matching
- Time off benefits: Flexible vacation policy
- Holidays: 8 paid holidays annually
- Sick leave
- Parental support: Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
