Business Insurance Team Trainer

Marsh & McLennan Companies, Inc.-posted 10 days ago
Full-time • Mid Level
Hybrid • Alpharetta, GA
Insurance Carriers and Related Activities
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Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Team Trainer at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). Applicants must be within driving distance to our Alpharetta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week. A day in the life. As an Business Insurance Team Trainer, you will:

  • Lead the training process for onboarding new colleagues in partnership with the Line of Business Leader and BI subject matter experts, ensuring the inclusion of foundational knowledge related to the line of business, technology solutions/navigation, and industry/MMA best practices.
  • In collaboration with the BI Department Leader(s), create and implement continuous colleague enrichment training, which encompasses refresher courses on essential content as well as the introduction of intermediate and advanced subject matter.
  • Design teaching aids such as training materials, reference documents, and visual aids in various training formats, including PowerPoint, Flipbook, Brainshark, among others.
  • Work together with the BI Department Leader, Operations, and Human Resources, to pinpoint knowledge gaps and ensure the successful fulfillment of talent development requirements.
  • Keep abreast of new products and changes relevant to the Commercial Lines Insurance industry.
  • In collaboration with the Operations and Line of Business Leaders, foster ongoing colleague development by encouraging engagement with self-guided content available on our national training platform (MMA University).
  • A Bachelor's degree in Risk Management, Learning & Development, or a related field; or equivalent professional experience of 3+ years in Commercial insurance, whether at an agency/broker or carrier.
  • Proven experience in delivering presentations to a diverse audience with diverse skill sets. Previous training experience is preferred, although a Senior Account Manager with over 5 years of outstanding performance in Commercial Lines will be strongly considered.
  • The ability to affect positive change and engage with senior management, effectively collaborating across all levels of the organization.
  • Exceptional verbal and written communication abilities.
  • Self-driven and capable of working autonomously.
  • Strong organizational skills, with the capability to prioritize tasks and manage multiple projects concurrently, along with a proven track record of successfully completing deliverables.
  • Comprehensive knowledge of customer relationship, agency, and learning management systems (CRM, AMS, LMS, etc.), such as Sagitta, ImageRight, Applied/Epic. Experience with similar products will also be considered.
  • Proficiency in the MS Office Suite, particularly in MS PowerPoint and MS Excel.
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
  • Property & Casualty license required
  • Previous experience with eLearning authoring tools, such as Camtasia and Adobe Captivate, is preferred.
  • Advanced Designation (CIC, CPCU, ARM, CRM) preferred
  • Medical, dental and vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • Generous paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities
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