Business Experience & Planning Specialist Sr - Commercial

PNC

7d • $55,000 - $112,700 • Hybrid

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist Sr within PNC's Strategy and Planning organization, you will be based in Pittsburgh, PA or Denver, CO.

The Business Experience & Planning Specialist Sr on the CLLO Strategic Initiatives team supports disciplined execution of enterprise priorities by translating business strategy into clear, actionable requirements. This role partners closely with Strategy Leads, Operations SMEs, and cross‑functional stakeholders to assess current state processes, identify gaps and pain points, and define high‑level future‑state business requirements. Responsibilities include facilitating intake, discovery, and working sessions; documenting and refining requirements and operational impacts; responding to delivery, release, and change partners on business intent and scope; and maintaining working artifacts that reflect decisions, risks, and dependencies.
This specialist conducts end‑to‑end impact analysis across people, process, technology, risk, and controls; supports current‑state and future‑state assessments; proactively identifies execution risks and dependencies; and ensures alignment across multiple initiatives. This role also maintains concise, current documentation, prepares business‑focused updates for leadership and governance forums, and provides governance and readiness support as needed to enable successful implementation.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
• Certifications are often desired.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Competitive Advantages
• Competitive Strategies
• Data Integration
• Data Mining
• Strategic Planning

Responsibilities

• Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives.
• Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.
• Defines and obtains data collection, research and reporting activities for assigned line of business initiatives.
• Conducts research, analyzes and recommends solutions for key initiatives.
• Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees