Business Director, Enterprise Tech Analytics

Capital One • McLean, VA

1d • $209,500 - $286,900

About The Position

Business Director, Enterprise Tech Analytics As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. The Enterprise Tech Analytics team brings data, analytics, and insights to shape critical technology decisions and strategy at Capital One. We work closely with Technology leaders and senior executives in shaping strategic direction, automating real-time data and improving data based decision-making. The team is composed of people with diverse skills and backgrounds including: data analysts, data scientists, consultants and strategists, data engineers, machine learning engineers, and business analysts. General Responsibilities: Strategic problem solving: Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights Experimentation: Partner with clients in experiment design to better understand key drivers of associate behavior Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions Develop the Team: Direct work and mentor the more junior associates on the team. You will play a critical role in professional growth and improving problem-solving, analytical skills, and communication. Core Competencies: Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes Partnership: Collaborate effectively with other team members and Tech leaders Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Requirements

• Bachelor’s Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing people management
• At least 2 years of experience performing project management
• A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation.
• Identify opportunities for improvement and use data to make strategic and tactical recommendations
• Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
• Collaborate effectively with other team members and Tech leaders
• Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity
• Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

Nice To Haves

• Master’s Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting

Responsibilities

• Identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions
• Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights
• Partner with clients in experiment design to better understand key drivers of associate behavior
• Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions
• Direct work and mentor the more junior associates on the team. You will play a critical role in professional growth and improving problem-solving, analytical skills, and communication

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website .
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees