Business Development Specialist
About The Position
Steve Padgetts Honda of Lake Murray is a well-established automotive dealership committed to providing exceptional customer service and quality products. We offer a professional and supportive work environment with opportunities for growth and ongoing training. We are seeking a dedicated Business Development Specialist to join our team. This role focuses on utilizing strong communication skills, customer service expertise, and computer proficiency to engage clients, schedule appointments, and promote customer satisfaction. Training will be provided to enhance your automotive product knowledge and sales techniques.
Requirements
- High school diploma or equivalent
- Experience in phone communication or telemarketing, preferably in automotive, business development, or customer service
- Familiarity with call scripts, power tracks, or related sales tools
- Professional, enthusiastic, and friendly attitude upon first contact with customers
- Excellent verbal and written communication skills
- Ability to initiate dialogue and communicate effectively with management and team members
- Strong organizational, multitasking, and time management skills
- Self-motivated and able to work independently or as part of a team in a fast-paced environment
- Basic computer skills, including familiarity with Microsoft Word and data entry
Responsibilities
- Answer inbound calls promptly and follow script to schedule sales appointments
- Make outbound calls to potential customers using approved scripts
- Log all customer interactions and comments accurately
- Schedule and confirm appointments for sales and service departments
- Reschedule appointments for no-show customers
- Follow up with sales or service teams to confirm appointment outcomes
- Maintain and update customer information in the database
- Send letters, postcards, and emails according to marketing timelines for follow-up contact
- Respond to customer inquiries received through the website
- Contact internet customers via phone and email to schedule appointments
- Notify relevant departments when appointments are set
- Assist with additional duties as assigned
- Consistently meet or exceed monthly performance goals
Benefits
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
- comprehensive training
- competitive compensation
- unparalleled benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
