BDC (Automotive)

Kia of Old Saybrook•Old Saybrook, CT

12h

About The Position

KIA of Old Saybrook is now hiring extremely talented and professional Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, and/or automotive knowledge is helpful but not required . What is required is a positive, upbeat, and competitive attitude. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department poised for growth. Responsibilities include: Outbound lead follow-up: Internet inquiries, un-sold traffic, lease renewals, etc. Answer incoming phone calls according to a proven script and schedule sales appointments Confirm appointments and re-schedule missed appointments Maintain accurate records and update customer changes in our database Contact current customer base on current marketing incentives and proactive campaigns

Requirements

Confident, friendly, and professional phone manner
Upbeat, positive, and competitive personality
Strong computer and Internet skills
Call center, collections, inside sales experience is a plus
Strong record of positive customer satisfaction results
Submit to and successfully pass a pre-employment background check
This is a full-time position that requires the flexibility to work rotating schedules.

Nice To Haves

Call center knowledge
Automotive knowledge

Responsibilities

Outbound lead follow-up: Internet inquiries, un-sold traffic, lease renewals, etc.
Answer incoming phone calls according to a proven script and schedule sales appointments
Confirm appointments and re-schedule missed appointments
Maintain accurate records and update customer changes in our database
Contact current customer base on current marketing incentives and proactive campaigns