Business Development Representative
About The Position
Join our team as a Business Development Representative, where you'll build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation. This is a consultative, relationship-focused sales role where you'll qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. You'll work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages. Success requires strong organization, persistence, and relationship-building skills, along with the ability to quickly learn our network and service offerings. The ideal candidate thrives in a structured environment, follows established processes, and manages multiple relationships effectively. They are resilient, enjoy helping customers solve problems, and adapt quickly to new technology. Motivated to build a long-term career with growth opportunities, they value integrity and doing what’s right for both customers and the company. No logistics experience is required, as comprehensive training is provided.
Requirements
- No prior logistics or LTL experience required - we provide comprehensive training
- B2B sales experience preferred but not required
- Comfortable with technology: CRM systems, mobile applications, Microsoft Office
- Strong organizational skills and ability to work within structured processes
- Self-motivated with ability to work independently
- Valid driver's license and reliable transportation
Responsibilities
- Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period)
- Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements
- Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors
- Manage 3-week conversion period with systematic follow-up and proactive customer engagement
- Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support
- Maintain 50+ retained customer relationships with consistent touchpoints and value-added service
- Use CRM daily to track all activities, opportunities, and customer interactions accurately
- Follow established sales process and complete assigned tasks within company systems
- Coordinate with operations, customer service, and claims teams to resolve issues
- Target: $750k annual revenue growth (8-10 new $50k+ customers per year)
Benefits
- Year 1 total compensation potential: $75-90k
- Top performers earn $100k+
- Comprehensive paid training on LTL industry and our network
- Clear promotion path: Outside Sales → Senior Outside Sales (1+ years) → National Sales (2+ years)
- Mileage Reimbursement
- Laptop, mobile phone, CRM and sales tools
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Plan
- Uniform Incentive
- Paid Holidays (after 30 days of service as a full-time employee)
- Paid Personal Time-Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
