Business Development

Michaelis Corporation•Indianapolis, IN

just now

About The Position

The Business Development Representative plays a critical role in expanding Michaelis Corporation’s presence throughout the Greater Indianapolis market. This role is relationship-driven and field-focused, centered on building trust with key referral partners and becoming a reliable, professional first call when property damage occurs. This is not transactional sales. Success in this role comes from consistent relationship-building, strong communication, and a service-first mindset. The Business Development Representative owns their territory, manages referral relationships, and works closely with internal operations teams to ensure an excellent client experience from first contact through project completion. Industry experience is strongly preferred but not required. Candidates who understand insurance claims, construction, restoration, or trade-based sales will excel quickly, but we are open to strong relationship-focused sales professionals who are eager to learn the industry.

Requirements

Valid driver’s license with the ability to travel throughout the Greater Indianapolis area.
Strong verbal communication and relationship-building skills.
Self-motivated, organized, and disciplined with the ability to work independently.
Comfortable engaging with a wide range of professionals, from field technicians to business owners and decision-makers.

Nice To Haves

Experience in restoration, insurance claims, construction, or property management.
Existing relationships with adjusters, insurance agents, property managers, or trade partners.
Outside sales or route-based sales experience.
Familiarity with CRM tools and pipeline management.

Responsibilities

Build & Maintain Referral Relationships
Develop and strengthen relationships with key referral partners, including:
Insurance adjusters
Insurance agents
Property and facility managers
Plumbers
Fire departments
Become a trusted, professional resource for partners when emergencies arise.
Maintain consistent follow-up and presence through in-person visits, calls, meetings, and events.
Drive Business Growth
Proactively identify and pursue new referral opportunities across the Greater Indianapolis area.
Manage leads through the full sales process, from initial contact through handoff to operations.
Identify opportunities to expand services within existing partner relationships.
Attend networking events, industry functions, trade shows, and community events to promote Michaelis Corporation.
Collaborate Internally
Work closely with estimators, project managers, and operations teams to ensure smooth handoffs and high-quality customer experiences.
Communicate partner expectations clearly and accurately to internal teams.
Provide feedback and insights from the field on market trends, competitor activity, and growth opportunities.
Track & Report Performance
Maintain accurate CRM records, including contacts, activities, and referral pipelines.
Track and report activity and performance against monthly and quarterly goals.
Manage time and territory effectively to maintain consistent outreach and follow-up.