Business Development Rep

Gregory Poole•Hanahan, SC

1d•Onsite

About The Position

The Business Development Rep's primary function is to drive business growth by managing inbound and outbound sales inquiries, converting qualified leads into customers, and partnering with the sales team to achieve revenue targets. This role proactively maximizes territory coverage and product support through phone, email, and digital channels, ensuring a steady pipeline of high-quality opportunities for the outside sales team. The representative will also conduct market research and gather competitive intelligence to uncover new business opportunities and inform strategic decision-making. Essential duties include contacting and responding to customers and prospects seeking material handling products and services, qualifying leads, researching new/expanding facilities to obtain appointments for sales reps, gathering information for CRM and market intelligence, making telephone sales calls for promotions, following up with customers/prospects, documenting information for sales managers/representatives, generating sales leads, maintaining accurate CRM data, presenting a positive company image, and taking responsibility for lead source evaluation, win/loss reporting, and sales analysis.

Requirements

Minimum two-year associate degree
One year in general customer service experience, inside sales or business development with excellent professional and energetic customer service skills and/or a demonstrated outreach background
Must be able to sit for long periods of time
Requires strong telephone skills
General knowledge of our product line and market environment
General personal computer knowledge and intermediate word processing skills

Nice To Haves

Experience with CRM and mapping customer’s journey

Responsibilities

Contacts and responds to customers and prospects seeking material handling products and services.
Qualifies leads as a valid sales prospect/opportunity.
Proactively researches new/expanding facilities, garners appropriate customer contacts and reaches out to obtain appointments on the sales reps’ behalf.
Gathers information from customers and prospects to maintain CRM and customer market intelligence.
Makes telephone sales calls to promote marketing campaigns, special company programs and functions.
Follows-up with customers/prospects on past sales contacts with direct mail/email as needed.
Documents information gathered and passes it to the appropriate sales manager or sales representative in a very timely manner.
Generate sales leads for relationship accounts and target accounts as requested.
Maintain accurate data base information on assigned accounts in CRM.
Present a good image of Gregory Poole Lift Systems to those customers they call on.
Assume responsibility for lead source evaluation, win/loss reporting & sales analysis.