Business Development Manager

Restoration 1•New Lenox, IL

18d•$52,000 - $75,000

About The Position

The Business Development Manager works to expand and grow our customer base by identify, validating and recruiting new referral sources and trade partners. In addition, they will maintain ongoing relationships with industry partners to encourage networking and repeat business. High Payoff Activities: They will pursue and cultivate strong professional relationships with our referral sources and trade partners by analyzing the market, identifying viable target clients, reaching decision-makers, and intensely focusing on turning leads into accounts and sales. They will be visiting and establishing relationships with our targeted trade partners and referral sources, which include, but are not limited to, plumbers, HVAC companies, property managers, insurance agents and public adjusters. We establish these relationships by offering them a professional and certified trade partner to refer to our mutual clients to, returning work back to them from our customers, and having the security that we will always treat our mutual customers with the utmost respect and professionalism. Additional Responsibilities: Develop sales strategies and help develop sales presentation materials. Deliver effective sales presentations in person. Professionally conduct meetings with clients. Plan and manage appointment schedules. Maintain exceptional internal and external customer communication. Maintain accurate sales documentation. Maintain up-to-date knowledge of all products and services and stay current with market trends. Address clients' questions, comments, and concerns to ensure a high level of client satisfaction. Track sales, expenses, mileage and other important documentation pertaining to sales.

Requirements

Previous sales B2B service industry
The ability to make 15 - 20 face to face cold calls daily while demonstrating good listening skills and poise.
Proven experience in business development or related field
Create and maintain relationships with the customer to implement our service and maximize the customer’s experience.
Develop strategies, presentations, and materials to efficiently onboard customers.
Ability to analyze market data and adapt strategies accordingly.
Clearly and effectively communicate all aspects of the service to the customer, while managing expectations.
Empathy is the word of the day. Walk a mile in the customer’s shoes.
Work closely with other team members to ensure customer needs are being met while meeting internal objectives.
Exude a high level of professionalism, honesty and integrity.
Results driven attitude and self-starter.
Excellent organization skills and a strong attention to detail
Enjoy talking and helping people, sometimes in dire situations.
Face-to-face customer experience.
Excellent verbal and written communication capabilities needed.
Must have the ability to build rapport with clients in person, over the phone, via text, or through telepathic means.
Must be highly detail oriented, able to manage multiple projects and multi-task in a large territory.
Proficient with computer software programs including MS Office suite (Word, Excel, and PowerPoint).
Experience with a CRM tool.
Be highly competitive, positive, and results-driven.
Be coachable, trainable, and have a good, outgoing personality.
Strong collaboration skills, working effectively across departments to achieve common goals.
Results driven attitude and self-starter.
Excellent organization skills and a strong attention to detail

Responsibilities

Expand and grow our customer base by identify, validating and recruiting new referral sources and trade partners.
Maintain ongoing relationships with industry partners to encourage networking and repeat business.
Pursue and cultivate strong professional relationships with our referral sources and trade partners by analyzing the market, identifying viable target clients, reaching decision-makers, and intensely focusing on turning leads into accounts and sales.
Visit and establish relationships with our targeted trade partners and referral sources, which include, but are not limited to, plumbers, HVAC companies, property managers, insurance agents and public adjusters.
Develop sales strategies and help develop sales presentation materials.
Deliver effective sales presentations in person.
Professionally conduct meetings with clients.
Plan and manage appointment schedules.
Maintain exceptional internal and external customer communication.
Maintain accurate sales documentation.
Maintain up-to-date knowledge of all products and services and stay current with market trends.
Address clients' questions, comments, and concerns to ensure a high level of client satisfaction.
Track sales, expenses, mileage and other important documentation pertaining to sales.