Business Development Manager

RestoPros•Macon, GA

1d•$57,100 - $90,000•Hybrid

About The Position

We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our customers, Plumbers and HVAC technicians/owners . In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. ● Maintain good relationships with clients so that the business can maximize the value of those relationships ● Identify key contacts at potential client companies to establish and foster relationships ● Participate in one-on-one meetings with clients to explain services to guide their choices ● Understand the problems and challenges of clients, address those needs ● Grow the business by identifying new sales and business development opportunities ● Monitor and assess the activities of our competitors to proactively satisfy and retain our clients ● Provide excellent service to maintain a positive reputation for the business ● Resolve any customer complaints promptly and professionally ● Set revenue targets and develop and execute a strategy to meet them

Requirements

Professional relationships with Plumbers, HVAC techs/owners preferred
Ability to build, foster, and maintain positive professional relationships
Devotion to high-quality customer service
Excellent interpersonal communication skills
Keen analytical and research abilities
Knowledge of relationship management best practices
Problem-solving and conflict resolution capabilities
Willingness to develop an in-depth understanding of the business and related services
3+ years of experience in a sales or customer service role
Outgoing and customer-oriented attitude
General Construction or Restoration Experience

Responsibilities

Maintain good relationships with clients so that the business can maximize the value of those relationships
Identify key contacts at potential client companies to establish and foster relationships
Participate in one-on-one meetings with clients to explain services to guide their choices
Understand the problems and challenges of clients, address those needs
Grow the business by identifying new sales and business development opportunities
Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
Provide excellent service to maintain a positive reputation for the business
Resolve any customer complaints promptly and professionally
Set revenue targets and develop and execute a strategy to meet them