Business Development Manager - Chesapeake Region

Gaudenzia, Inc.•Glen Burnie, MD

About The Position

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C. Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time. As our organization grows and evolves to meet the needs of our clients and communities, we're seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder. A Business Development Manager to develop, maintain and grow relationships that offer: client referrals to Gaudenzia programs, opportunities with treatment partners that broaden Gaudenzia's ability to provide treatment, agreements with public or private funding sources that broaden Gaudenzia's ability to provide treatment, and continue to build the reputation of Gaudenzia as an evidence-based, trauma-informed, clinically focused and client-centered treatment program within an identified geographic area. Duties may include but are not limited to building relationships with counties, hospitals, criminal justice, court systems, other treatment providers, and anyone who comes into contact with people at risk for substance use and/or mental health disorders; facilitating speaking engagements, collaboration with program directors to help meet their census goals, maintenance of files/database/CRM system that reflect relationship and referral conditions on a county by county basis within the region, assisting crisis management teams pertaining to public relations, and attending conferences and community events that lead to referral development. Work is performed in accordance with established regulations, policies and procedures. The person is expected to exercise considerable initiative and independent judgment in achieving objectives. Work is performed in a coordinated effort with the Regional, Division and Program Directors. This position reports to the Senior Director of Business Development. Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

Requirements

Bachelor's Degree, preferably in the sales, marketing, social or health sciences; or equivalent education and training in behavioral sciences.
Two (2) years experience in public relations; outside sales, marketing or customer relations.
Appropriate substitutions may be made for an equivalent combination of experience, education, and training (1 year experience = 1 year education and training)

Nice To Haves

Salesforce experience a plus.

Responsibilities

Coordinate with Gaudenzia HelpLine or local admission teams as needed
Identify and build relationship with all programs and/or agencies that could potentially refer clients to Gaudenzia programs.
Coordinate with regional program directors to meet with individual counties or their designees on a regular basis. These may include Adult Probation, D&A SCA's Detention Centers, etc.
Furnish weekly, monthly, quarterly reports that describe referral activity by program, new contacts, and changes in external agency(s) conditions that may result in challenges or opportunities for Gaudenzia.
Prioritize activities monthly to best achieve goals as determined by collaboration with the Director of Business Development and Regional/Division Director.
Assist Regional/Division Director with data collection and reporting that pertains to changes/updates to client characteristics and county/industry demographics.
Develop feedback mechanisms for referral sources to give input about Gaudenzia's programs.
Attend internal regional meetings as requested by the Executive Directors/Director of Business Development
Address any problems or issues reported by referral sources through appropriate channels (program directors, division directors, admissions/intake teams, HelpLine etc.)
Other related duties as assigned.