Business Development Manager (34016)

The Care Team Home Health & Hospice • Grand Rapids, MI

5h

About The Position

Lead with purpose. Build relationships that matter. Grow compassionate hospice care. At The Care Team, business development is about trust, advocacy, and impact. We’re seeking a Business Development Manager who is passionate about hospice care, energized by relationship-building, and driven to ensure patients and families receive the right care at the right time. As a key ambassador for The Care Team, you’ll build strong partnerships across the healthcare community while advancing our mission of compassionate, patient-centered hospice care.

Requirements

• You’re a relationship-driven professional who combines healthcare sales expertise with empathy and integrity.
• You understand the hospice landscape and excel at consultative conversations centered on patient needs.
• Minimum of 2 years of healthcare sales, hospice marketing, or referral development experience
• Established relationships with physicians, hospitals, skilled nursing facilities, or assisted living partners
• Excellent communication, presentation, and time-management skills
• Ability to work independently while collaborating with interdisciplinary teams
• Proficiency in Microsoft Office and CRM platforms
• Compassion and sensitivity when supporting patients and families at end of life

Nice To Haves

• Bachelor’s degree in business, marketing, communications, or related field (or equivalent experience) preferred
• Prior hospice or palliative care experience strongly preferred
• Demonstrated success meeting or exceeding referral or census goals

Responsibilities

• Build and maintain strong relationships with hospitals, physicians, skilled nursing facilities, assisted living communities, and other referral partners
• Educate healthcare professionals on hospice services, eligibility, and the benefits of timely referrals
• Identify and develop new referral opportunities within your assigned territory
• Collaborate closely with clinical and operational teams to support smooth transitions into hospice care
• Plan and execute strategic outreach, marketing, and educational initiatives to drive census growth
• Represent The Care Team at community events, professional meetings, and educational in-services
• Serve as an advocate and resource for referral partners, patients, and families navigating end-of-life care
• Track referral activity, market trends, and performance using CRM tools and reports

What This Job Offers

• Job Type: Full-time
• Career Level: Manager