Business Development Manager

Gateway Services Inc

18h

About The Position

At Gateway, growth isn’t just about numbers, it’s about building meaningful partnerships, expanding our impact, and delivering services that truly support the veterinary community and the families they serve. We are looking for a driven, strategic, and relationship-focused Business Development Manager to join our Sales team. Reporting to the Sales Regional Vice President, this role is focused on identifying and securing new business opportunities, expanding market share, and maximizing revenue potential within an assigned territory. If you are energized by prospecting, thrive on closing new business, and enjoy building relationships from the ground up, this is your opportunity to make a measurable impact in a high-growth environment.

Requirements

Post-secondary education in business, sales, or marketing preferred
Minimum of 3 years of account management or sales experience
Strong understanding of relationship-based selling and account development
Experience using Microsoft Office and CRM tools
Comfortable working toward Key Performance Indicators (KPIs)
Valid driver’s license, clean driving record, and access to a vehicle
Strong verbal and written communication skills
Confident in one-on-one and group presentations
Active listening skills to understand and respond to customer needs
Self-starter with initiative and a strong internal drive to succeed
High energy, resilience, and persistence in pursuing sales goals
Strong sense of urgency and accountability
Positive attitude with a commitment to continuous improvement
Tenacious and disciplined in executing sales plans
Ability to handle rejection and remain focused and effective
Strong organizational and time management skills
Strategic thinker with the ability to identify and act on opportunities
Team-oriented with a willingness to collaborate and support others
Empathetic and professional in all customer interactions
Persuasive and confident, with sound judgment
Creative problem-solver who can adapt to different customer needs

Nice To Haves

Experience working with or knowledge of veterinary clinics or the vet industry is an asset

Responsibilities

Aggressively pursue and secure new business within your assigned territory
Meet or exceed sales goals, activity targets, and performance expectations consistently
Identify, qualify, and convert prospective clients through proactive outreach and relationship-building
Generate a strong pipeline of leads and referrals through personal prospecting efforts
Utilize CRM tools to effectively manage prospects, track interactions, and monitor sales performance
Apply best practices to position Gateway services as the preferred solution
Develop and execute quarterly sales and marketing strategies in partnership with your manager
Manage your territory efficiently, maximizing time spent with high-potential prospects
Maintain accurate and up-to-date prospect data within your territory
Monitor competitor activity and market trends to refine sales strategies
Ensure all sales efforts align with profitability expectations and ethical standards
Build and maintain strong relationships with prospective and new customers
Understand customer needs and recommend tailored solutions
Serve as a trusted advisor and “helpful expert” to clients
Respond promptly and professionally to inquiries, concerns, and service needs
Represent Gateway with a high level of professionalism, integrity, and customer focus
Prepare accurate and timely sales activity and performance reports
Participate in ongoing training and development to enhance sales effectiveness
Maintain expertise in Gateway services and competitive offerings
Manage expenses responsibly and maintain accurate reporting