Business Development Manager, Group

The Leading Hotels of the World • New York, NY

3d • Hybrid

About The Position

We’re looking for a strategic, high-energy sales professional to drive lead generation and revenue growth for our North American member hotels by identifying and converting opportunities within the North American market with the potential of expanding into other global regions. Supporting a growing portfolio of more than 30-plus member hotels, each with its own distinct story and value proposition, this role is centered on securing new business while deepening relationships with key, high-value accounts.
The ideal candidate brings a strong track record in prospecting and new business development, along with a proactive and persistent approach to sales. They are comfortable using data to inform strategy, confident in presenting to senior stakeholders, and able to manage multiple priorities in a fast-paced, high-touch environment.
As a representative of The Leading Hotels of the World at industry events and client engagements, this individual will play an important role in elevating brand visibility, generating new business, and contributing to the strategic direction and success of the Group Sales team.

This is a full-time position located in New York City. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our NYC office 2 days a week (Wednesdays and Thursdays).

Requirements

• 3+ years of experience in MICE and group related business development, sales, or account management within the luxury hospitality or group travel sector.
• Proven track record of meeting and exceeding sales goals.
• Strong understanding of the North American luxury travel market and client expectations.
• Experience working with high-net-worth clientele, incentive and corporate travel planners, and luxury event organizers.
• Fluent in English (written & spoken) other languages are desirable.
• 3+ years of experience in MICE and group business development, sales, or account management within luxury hospitality and group travel, with a track record of meeting or exceeding sales goals
• Strong understanding of the North American luxury travel market, including but not limited to, incentive, and high-net-worth clients; existing industry relationships a plus
• Proven ability to independently generate new business, build pipelines, and manage accounts across the full sales lifecycle
• Ability to quickly learn and represent a diverse portfolio of member hotels, each with a distinct positioning, and translate that knowledge into a supportive sales strategy to generate compelling client opportunities
• Results-driven and proactive, with a persistent approach to securing new opportunities in a fast-paced environment
• Strong communication and presentation skills, with the ability to build trust and represent the brand effectively with clients and partners
• Organized and self-directed, able to manage multiple priorities while collaborating across teams
• Proficient in Salesforce, Cvent, and Microsoft Office; willing to travel as needed
• Passion for luxury hospitality and high-end travel experiences; fluent in English (additional languages a plus)

Nice To Haves

• Established network of corporate and incentive luxury group travel buyers is highly preferred.

Responsibilities

• Business Development & Sales Strategy: Identify, qualify, and secure new business opportunities within the luxury group travel market for member hotels, ensuring alignment with overall business objectives
• Business Development & Sales Strategy: Develop and execute targeted sales strategies that drive measurable growth in leads, bookings, and revenue
• Business Development & Sales Strategy: Build deep knowledge of a growing portfolio of more than 30-plus North American member hotels, each with a distinct positioning, and translate that into compelling sales opportunities with the potential of expanding internationally
• Business Development & Sales Strategy: Analyze pipeline activity to identify opportunities for growth, deeper engagement, and targeted support for member hotels
• Business Development & Sales Strategy: Stay current on market trends, competitor activity, and emerging opportunities to inform sales approach
• Account & Partner Relationship Management: Build and maintain strong relationships with key accounts, member hotels, and industry partners to increase brand visibility and preference
• Account & Partner Relationship Management: Partner closely with hotels to understand their unique value propositions and develop tailored strategies that drive lead generation and conversion
• Account & Partner Relationship Management: Leverage CRM tools to track sales performance and client engagement, using insights to pursue high-potential opportunities
• Client Engagement & Event Execution: Plan and execute sales missions, client programs (including FAMs), and other key events, prioritizing high-impact opportunities
• Client Engagement & Event Execution: Represent The Leading Hotels of the World at industry events, trade shows, and networking engagements to strengthen relationships and uncover new business.
• Client Engagement & Event Execution: Proactively plan and execute hotel site visits in collaboration with hotel partners, prioritizing key markets and ensuring timely coordination and leadership approval
• Client Engagement & Event Execution: Independently manage a strategic travel calendar for sales calls and events, with efficient planning and leadership approval
• Communication & Internal Collaboration: Prepare and deliver impactful presentations and lead effective meetings with internal teams, hoteliers, clients and stakeholders
• Communication & Internal Collaboration: Contribute to special projects and cross-functional initiatives as needed.
• Budget & Operational Accountability: Manage and adhere to annual expense budgets for assigned markets
• Budget & Operational Accountability: Ensure all sales activities are executed with a focus on efficiency, effectiveness, and return on investment

Benefits

• 22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a floating holiday
• Medical coverage available within the first month
• Health Savings Account (HSA) with Company contribution
• 401(k) company match up to 4% of salary
• Up to $500 for home office setup credit
• Up to $500 travel credit that supports and encourages our employees’ passion for travel
• Unlimited access to financial advisors Collaborative and inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees