Business Development Manager - Containers (m/f/d)

SkyCell•San Francisco, CA

42d

About The Position

Are you a Business Development professional with a strong track record in pharma or life sciences? We're looking for someone who has built their expertise in B2B sales - typically with 5+ years' experience - and who knows how to navigate industries like logistics, supply chain, software, or cold chain solutions. If you're ready to take your skills to the next level, this is your chance to help shape the future of sustainable pharma logistics. As a Business Development Manager, you won't just sell a product - you'll create lasting partnerships with leading pharmaceutical companies. You'll work at the intersection of innovation and impact, ensuring life-saving medicines reach patients safely and reliably worldwide. SkyCell is on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions ensure the safe delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do. We're a fast-growing, purpose-driven company where you'll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare. Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation. Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. Growth Opportunities: We believe in investing in our people - continuous learning and development are key pillars of SkyCell. Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a 'Great Place to work' award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: Our Business Development Team is dedicated to engaging pharmaceutical customers, ensuring their critical needs are understood and addressed through SkyCell's solutions. While the primary focus is on building trusted relationships with pharma clients and driving account growth, success requires close coordination with our Technical Sales experts and collaboration with Airline and Freight Forwarder Sales teams. Together, we align SkyCell's unique capabilities with customer requirements - from identifying opportunities to supporting solution design, negotiations, and closing. By staying connected to end-customer insights and leveraging our partner ecosystem, we convert opportunities into long-term value for clients and SkyCell alike.

Requirements

Business Development professional with a strong track record in pharma or life sciences
Expertise in B2B sales
5+ years' experience
Know how to navigate industries like logistics, supply chain, software, or cold chain solutions

Responsibilities

Lead (Project Lead) or support (Project Team Member) the development and execution of account acquisition and growth plans, focusing on meeting quotas, expanding relationships and deepening engagement with nominated accounts.
Owning customer success and satisfaction, monitor issues, and ensure timely resolution to maintain strong account performance.
Identifying and pursuing opportunities for account expansion, collaborating with project and cross-functional teams to provide tailored solutions.
Lead or support deal negotiations and closings to ensure alignment with both client and SkyCell's strategic goals.
Actively driving customer satisfaction and growth by understanding clients' needs, presenting updates and insights, collecting feedback, resolving issues and mitigating retention risks.
Depending on the project, either managing or assisting in their territories with the account plan, forecasting, implementation and performance analysis. Coordinating project teams to ensure revenue growth, customer satisfaction and alignment with strategic objectives.
Collaborating with marketing, finance, operations, and other teams to allocate resources effectively and meet project goals, ensuring that operational needs are met for lane implementation.
Being a brand ambassador and enhancing SkyCell's market visibility by organizing events, conducting demos, leading forums, and participating in customer meetings and events that reinforce SkyCell's reputation in sustainable, innovative logistics.
Building and maintaining strategic relationships with end customers (pharma shippers), freight forwarders, and airlines, ensuring their needs align with SkyCell's offerings.
Ensuring quality and accuracy of the reporting of client interactions and progress in our systems.

Benefits

Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.
Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.
Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.
Growth Opportunities: We believe in investing in our people - continuous learning and development are key pillars of SkyCell.
Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a 'Great Place to work' award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

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