Account Consultant (f/m/d)

Awin • Chicago, IL

10h • Hybrid

About The Position

This is an exciting ground level opportunity for someone looking to get their foot in the door of the fast paced and exciting digital marketing world. Our Account Consultants provide first class support and assistance to numerous clients on our network. These include both high profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to client on the Awin network, advising on how to make their affiliate program work and ‘teaching them the ropes’. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service.

Requirements

• Core understanding of affiliate marketing
• Strong communication skills (both verbal and written)
• Superb presentation skills and confidence in presenting in front of clients
• Excellent computer literacy including MS Word, Excel and PowerPoint
• Show impeccable attention to detail for internal and external facing work
• Demonstrate a proactive approach to improving efficiencies and quality of work
• Able to prioritize workload and meet multiple deadlines
• Be highly organized and able to juggle several tasks simultaneously
• Willing to help peers and pick up additional tasks to share workload
• Once settled, be approachable and help train more junior members of staff in the company

Nice To Haves

• Salesforce knowledge would be desirable

Responsibilities

• Teach Advertisers how Affiliate Marketing works and how to use the Awin interface
• Advise Advertisers on industry best practices
• Advise on strategies for the optimization of Advertiser programs.
• Mediate between Publishers and Advertisers when disputes arise
• Deliver presentations to Advertisers about program and publisher performance
• Deliver sector relevant opportunities
• Support on internal projects aligned with company and department goals
• Support the onboarding process of new advertisers to ensure that sales forecasts are achieved
• Monitoring and analysis of monthly performance and enforce optimization measures in line with client needs to reach full potential
• Deliver the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network
• Identify opportunity for optimization and provide expert guidance to clients on how to achieve their goals
• Support VIP clients by focusing on high-potential, high-risk customers to drive program growth, optimize performance, and reduce churn
• Collaborate closely with cross-functional teams to identify optimization + growth opportunities, establish strong relationships with clients, and enhance engagement
• Support the developing, running and optimizing of risk management processes across the Platform Services portfolio
• Proactively help to identify new advertiser risks and opportunities through data analysis and qualitative metrics

Benefits

• Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. Competitive personal time off as well as sick days. We also offer a variety of different paid special leaves as well as various maternity/paternity for expecting parents.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. We provide you with a life assurance, short-term and long-term disability. We offer comprehensive premiums for health (CareFirst BlueCross BlueShield of Maryland), dental, and vision which are 100% covered for the employee and 50% for spouses with eligibility on the first of the month after hire date.
• Welfare: Furthermore, Awin ensures your income later in life is guaranteed by giving you the opportunity to start saving for retirement by offering a 401 (k) plan with a competitive company match.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program
• Compensation Range: $50k - $60k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed