Business Development Director

Adobe Care And Wellness LLC•Phoenix, AZ

11h•Onsite

About The Position

Adobe Population Health is seeking a passionate and results-oriented individual to join our team as a Business Development Director (BDD). In this role, you will be responsible for ensuring the successful implementation and ongoing satisfaction of our clients with their Adobe Population Health solutions. You will play a crucial role in ensuring the satisfaction, retention, and growth of our client base while being established as the primary point of contact. As the Director, you are dedicated to building strong relationships with our clients, understanding their needs, and driving value through our products and services. This role focuses on expanding partnerships with healthcare providers, payors, health systems, skilled nursing facilities, and community-based organizations while driving revenue growth and advancing the company’s mission of improving outcomes for patients with complex respiratory and chronic health needs. As Business Development Director, this role requires strong expertise in healthcare contracting, strategic planning, and relationship-building, with a focus on creating sustainable value for patients, providers, and payor partners. The Director will oversee business development initiatives across assigned regions, lead contract negotiations, identify new market opportunities, and ensure alignment of all growth efforts with the organization’s population health goals. Frequent regional travel is required to maintain a strong presence with stakeholders, establish partnerships, and ensure successful onboarding of contracted services. This recently revised position supports APH’s continued expansion and reports to the SVP of Business Development. This role is based out of our Phoenix Office, conveniently located off the 51 Freeway (Glendale Ave. and 16th St.). This position requires extensive regional travel.

Requirements

Seven (7+) years of progressive business development and client relations roles.
Five (5+) years in leadership roles, including a variety of responsibilities and team dynamics, preferably in healthcare.
In-depth knowledge of the healthcare industry and population health space required.
Experience working with managed care organizations and value-based contract structures strongly preferred.
Strong understanding of business relationships.
Proven experience in client success, account management, and B2B environments.
Customer-centric approach with a passion for delivering exceptional experiences.
Proven track record of business development leadership in healthcare, preferably within population health, respiratory care, home health, or post-acute care settings.
Strong understanding of healthcare delivery systems, value-based care models, and population health strategies.
Expertise in contract negotiation, payor relations, and reimbursement structures (capitation, shared savings, fee-for-service, risk arrangements).
Exceptional communication and interpersonal skills with the ability to build trust and influence executive stakeholders, providers, and community leaders.
Strategic thinker with analytical ability to interpret market data, financial models, and patient outcome trends.
Demonstrated ability to manage multiple priorities in a fast-paced, evolving healthcare environment.
Comfortable with frequent regional travel (up to 50% or as required).
Willingness to travel overnight and multiple nights, both in and out-of-state.
Proficiency in Microsoft Office Suite, Salesforce (or other CRM platforms), and healthcare analytics tools preferred.
Bachelor’s degree in business administration, healthcare administration, marketing, or related field required.
Valid and unrestricted driver’s license.
Proof of current auto insurance coverage.

Nice To Haves

Master’s degree (MBA, MHA, MPH, or related discipline) strongly preferred.
Professional certifications in healthcare management, sales, or business development (e.g., FACHE, CHESP, or equivalent) preferred but not required.

Responsibilities

Develop and implement a comprehensive business development strategy targeting population health, respiratory care, and value-based care opportunities.
Identify, cultivate, and maintain relationships with healthcare payors, providers, health systems, long-term care facilities, and community partners.
Analyze emerging market trends, competitor activity, and regulatory developments to inform strategic positioning and new service lines.
Proactively identify opportunities for customers to deepen their relationship with Adobe Population Health programs and drive revenue.
Building and maintaining relationships with potential clients, partners, and industry influencers to facilitate business growth opportunities.
Forming alliances with other businesses or organizations to leverage complementary strengths and reach new markets.
Understanding industry trends, customer needs, and competitor strategies to identify growth opportunities.
Collaborate with Sales, Operations, Clinical, and Operations teams to onboard new clients smoothly and efficiently.
Develop and maintain strong relationships with key stakeholders at client organizations, including executives, clinicians, and IT personnel.
Understand clients' business objectives and use cases to tailor our solutions to meet their evolving needs.
Provide product demonstrations, training sessions, and best practice guidance to ensure clients are proficient in utilizing our platform.
Act as an advocate for clients within Adobe Population Health, representing their interests and feedback to internal teams.
Monitor client satisfaction and outcome metrics, identifying and addressing any issues or concerns to ensure ongoing satisfaction and retention.
Collaborate with Executive, Operations, Clinical, and Technology teams to communicate client needs and feedback, influencing product roadmap decisions.
Travel regionally to meet with current and prospective clients, attend healthcare conferences, and represent the organization at networking and industry events.
Serve as the face of the organization in key markets, delivering presentations and building trust with external stakeholders.
Facilitate onboarding and implementation of new partnerships to ensure seamless integration into operational workflows.
Partner with internal teams (clinical, quality, operations, IT, and finance) to align growth strategies with operational capacity and patient care priorities.
Develop data-driven business cases to evaluate opportunities, measure ROI, and inform executive decision-making.
Establish measurable performance metrics for new contracts and partnerships, including patient outcomes, financial performance, and customer satisfaction.
Prepare executive-level reports summarizing progress, opportunities, risks, and strategic recommendations.
Track and report on pipeline activity, market penetration, and revenue growth.
Other duties as assigned.