Business Development Coordinator

Volvo Cars Princeton•Lawrenceville, NJ

1d•Onsite

About The Position

Volvo of Princeton is one of the fastest growing luxury brands in the region, offering a career in the automotive business. The company aims to provide an extraordinary automotive experience to all clients. They support their team members by offering comprehensive, highly-specialized training for each position, opportunities for advancement, on-the-job training, and ongoing personal development.

Requirements

At least one previous role based in customer service experience
Experience using a CRM, preferably in the automotive industry
Attention to detail and professionalism
Positive and hardworking personality
Strong computer skills
Valid driver’s license

Responsibilities

Answer customer calls and establish follows-up with sales appointments.
Respond quickly to internet, phone and live chat inquiries.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads by phone, text and email.
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
Utilize CRM tracking system daily.