Dealership BDC rep

Spotless AutoSan Antonio, TX
1d$36,000 - $72,000Onsite

About The Position

Join our growing dealership's Sales team as an enthusiastic Business Development Center Representative (BDC)! We are seeking a motivated individual with a strong knack for marketing and sales.

Requirements

  • Proven experience in sales.
  • Excellent written and verbal communication skills.
  • Highly organized with the ability to learn quickly.
  • Proficient in Microsoft Office and internet navigation.
  • Familiarity with CRM systems, preferably VINSOULTIONS.
  • Professional and personable demeanor with a passion for exceptional customer service.

Responsibilities

  • Receive, process, verify, and distribute information from both inbound and outbound calls, focusing on inquiries related to new and pre-owned vehicles, and internet leads.
  • Provide general information to potential and existing customers.
  • Log customer details and comments in our system.
  • Schedule appointments and follow up with "no show" customers to ensure engagement.
  • Maintain up-to-date knowledge of our products and services.
  • Greet and assist walk-in customers, treating all clientele with courtesy and respect.
  • Adhere to all company policies and procedures.
  • Maintain ongoing contact with customers to ensure satisfaction with our services.
  • Ensure that potential customers are aware of any promotions.
  • Assist with various other tasks as needed at the dealership.
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