Business Development Center Associate

Ed Rinke Chevrolet Buick GMC • Center Line, MI

1d • $16

About The Position

Business Development Center Associate at Ed Rinke Chevrolet Buick GMC is a full-time hourly customer service position. The individual in this role has the responsibility of acting as the customer’s first point of contact, both in person and through digital marketing, and will work to ensure customer satisfaction and retention.

Requirements

• Ability to connect with customers through use of engaging communication
• Must possess excellent interpersonal and organizational skills
• Experience in customer service industry is preferred
• Proficiency in Microsoft Office Applications and use of smart phones and tablets are essential
• High School Diploma or equivalent

Responsibilities

• Handle customers inquiries and questions in an efficient and accurate manner
• Act as the customer’s advocate, responding to their needs, problems and concerns
• Assist customers with the purchase of vehicles
• Increase customer loyalty and retention
• Build relationships with customers
• Generate leads through digital marketing
• Utilize customer relationship management (CRM) tools

Benefits

• medical
• dental
• vision packages
• paid time off
• flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED