Business Development and Acquisition Agent

Auto Park Chrysler Dodge Jeep Ram • Plymouth, IN

21d

About The Position

The AutoPark Automotive Group is a group of 6 dealerships including 3 New Ford, 1 Chrysler Dodge Jeep Ram, and 2 pre-owned stores. Locations include Sturgis MI, Kendallville IN, Plymouth IN, Laporte IN, and Bremen IN. We specialize in purchasing used vehicles directly from the public , working with platforms like Kelley Blue Book Instant Cash Offer (KBB ICO) , CarGurus Autotrader, cars.com and internal leads to source high-demand inventory for our stores. We are looking for a motivated team member who wants to grow within the dealership network. Position Summary This role focuses on acquiring vehicles , scheduling in-person appraisals , and guiding customers through the sell-your-car process . You are the first point of contact for customers who submit their vehicle information online through KBB and similar platforms. This is not a cold calling position. All leads are inbound or warm from live selling-intent customers.

Requirements

• Previous BDC, sales, call center, customer service , or dealership experience preferred
• Strong communication and relationship-building skills
• Ability to multitask, stay organized, and follow a set call process
• Professional and positive attitude
• Comfortable working in a fast-paced environment

Responsibilities

• Communicate professionally with customers via phone, text, and email
• Follow up on KBB and Sell-My-Car leads to schedule appraisal appointments
• Review vehicle details, mileage, condition, and history reports
• Build rapport and trust with customers throughout the selling process
• Work closely with Buying Center and Used Car Management to finalize offers
• Maintain accurate notes, lead status, and follow-ups in CRM
• Meet daily appointment and show goals

Benefits

• Health, dental, and vision insurance options
• 401(k)
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed