Business Development and Account Manager

Zotefoams

8d•Remote

About The Position

This role combines strategic account management with proactive business development across the US market. Reporting to the US Sales Director, you will own and grow a portfolio of established customer accounts while also identifying and converting new business opportunities within agreed market segments. The role is home based within the USA and involves regular travel to customers, manufacturing sites and industry events. Approximately 60 percent of the role is focused on account ownership and customer development, with around 40 percent dedicated to new customer acquisition and market expansion. This is a highly visible commercial role with real impact, suited to someone who enjoys building long term customer partnerships while actively driving growth.

Requirements

Degree level qualification or equivalent commercial or technical experience
Proven experience in a customer facing commercial role
Background combining account management and new business development
Demonstrated success building customer relationships and driving revenue growth
Experience selling technical or engineered products preferred
Experience working within a matrix or international organisation advantageous
Willingness to travel regularly across the US, up to 50 percent
A commercially driven, results focused mindset
Strong relationship builder with a consultative sales approach
Confident negotiator with sound commercial judgement
Self starter who is organised, disciplined and comfortable working autonomously
Comfortable operating in a fast paced, growth oriented environment
Clear communicator who can influence at all levels
Collaborative team player who thrives in a global business

Nice To Haves

Experience selling technical or engineered products preferred
Experience working within a matrix or international organisation advantageous

Responsibilities

Own and develop a portfolio of key and strategic customer accounts
Build strong, long term relationships as the primary commercial contact
Understand customer applications and requirements, advising on the right materials and solutions
Lead commercial discussions covering pricing, contracts, supply and issue resolution
Partner closely with technical, operations and product teams to support customers and new developments
Track account performance against budget and targets
Identify and deliver growth opportunities within existing customers
Identify, qualify and pursue new business opportunities across target US markets
Execute a structured, disciplined approach to new customer acquisition
Monitor market trends, competitor activity and emerging applications
Generate and convert leads into sustainable, long term revenue
Support customers through new product development and approval processes
Deliver sales targets in line with agreed budgets
Build and manage sales plans with short, medium and long term objectives
Maintain accurate pipeline management and sales forecasting
Provide regular reporting on sales performance and market activity
Contribute to wider commercial strategy and go to market initiatives
Deliver a responsive, professional customer experience
Act as the voice of the customer internally and escalate issues when required
Work collaboratively across sales, technical, operations and supply chain teams
Contribute to a team focused, values led culture