Business Development Administrative Assistant
About The Position
Administrative, Client Support, and Outreach Answer incoming calls regarding home care services and follow established procedures to onboard new clients. Educate prospective clients about service offerings and provide referrals for needs outside the company’s scope of care. Conduct follow-up calls with past prospective clients. Perform scheduled outreach calls to social workers regarding pending discharges who may require home care services. Maintain accurate and up-to-date records in the company’s CRM system. Continuously update and clean up the referral source database. Build and maintain referral relationships within designated partners Manage calendar, make appointments, write and draft emails for Business Dev. Manager Marketing, Social Media, and Content Creation Assist the Business Development Manager with marketing campaigns, community events, and outreach activities. Create social media posts and manage social media accounts for company and Business Dev. Manager (Facebook, Instagram, Linkedin, Website) Write relevant content for the company website/ blog. Create seasonal newsletter for current clients and prospects. Assist with the organization and maintenance of marketing collateral. Create and edit Bayshore Home Care documents using Canva.
Requirements
- Exceptional oral, written, and phone skills
- Proficiency in computer skills to include Microsoft Word, Excel, Canva as well as social media platforms with the ability to learn and utilize other software applications
- Patient, flexible, and professional when taking direction, and can juggle multiple priorities at a quick pace
- Must be able to pass AHCA background requirements - https://info.flclearinghouse.com
Nice To Haves
- Home care knowledge preferred
Responsibilities
- Answer incoming calls regarding home care services and follow established procedures to onboard new clients.
- Educate prospective clients about service offerings and provide referrals for needs outside the company’s scope of care.
- Conduct follow-up calls with past prospective clients.
- Perform scheduled outreach calls to social workers regarding pending discharges who may require home care services.
- Maintain accurate and up-to-date records in the company’s CRM system.
- Continuously update and clean up the referral source database.
- Build and maintain referral relationships within designated partners
- Manage calendar, make appointments, write and draft emails for Business Dev. Manager
- Assist the Business Development Manager with marketing campaigns, community events, and outreach activities.
- Create social media posts and manage social media accounts for company and Business Dev. Manager (Facebook, Instagram, Linkedin, Website)
- Write relevant content for the company website/ blog.
- Create seasonal newsletter for current clients and prospects.
- Assist with the organization and maintenance of marketing collateral.
- Create and edit Bayshore Home Care documents using Canva.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
