Business Data Analyst

CACI International • National Harbor, MD

37d • Hybrid

About The Position

CACI is seeking an experienced Business Data Analyst to assist a federal government customer and internal program team for a large contract. The candidate will help gather and translate requirements, create and use existing data sources to help design reports and dashboard using PowerBI as part of the Quality Management Office.
Work Location: National Harbor (hybrid - telework)
Work hours: core hours 8AM – 5PM

Requirements

• Ability to obtain a Department of Homeland Security (DHS) Entry on Duty (EOD).
• Bachelor’s degree or equivalent and 3 years’ experience.
• ITILv4 Foundation’s certification (or within first 6 months)
• Experience analyzing data streams from multiple systems.
• Experience documenting and refining business requirements.
• Strong proficiency with Microsoft products such as Excel (pivot tables and charts), PowerPoint, Word, Project, Visio and Teams.
• Previous experience creating, revising, updating, and maintaining documentation such as standard operating procedures (SOP), job aids, and work instructions.
• Ability to lead and facilitate meetings with government and contractor stakeholders.
• Ability to communicate clearly and effectively in interpersonal and written formats.

Nice To Haves

• Previous IT Operations & Project experience
• Previous DHS or Federal Government experience

Responsibilities

• Analyze processes to formulate and develop new and modified processing systems.
• Coordinate with teams to discover system requirements such as functions, input data, output data, techniques, controls, User Acceptance Testing criteria, and execution of user’s acceptance.
• Write and edit documents such as Standard Operating Procedures and Work Instructions.
• Track risks and opportunities within assigned projects, including development and implementation of mitigation plans.
• Conduct Quality Reviews of documentation and processes to identify improvements opportunities.
• Collaborating with ITSM process owners, managers, and stakeholders to elicit, analyze, and validate requirements for ITSM products and services, using agile methodologies and tools.
• Conduct maturity assessments and gap analysis to identify areas for improvement in existing ITSM/CMMI processes.
• Collaborate with cross-functional teams to ensure seamless integration of ITSM processes with other IT and business functions.
• Create and distribute project & operational reports as requested.
• Create reports and dashboards from various data sources like SharePoint environments and applications
• Participate in requirements meeting and data mapping sessions to analyze data dictionaries and develop Entity Relationship diagrams
• Engage with multiple stakeholders to capture business requirements, translate them into technical requirements, and implement solutions

Benefits

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive compensation, benefits and learning and development opportunities.
• Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
• At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees