Business/Customer Development Manager

Ryder Supply Chain SolutionsElkhart, IN
Onsite

About The Position

At Ryder, people are the most important competitive advantage, fostering a culture of integrity and family. As a Business/Customer Development Manager, also known as a “Combo,” you will join a dynamic team, equipped for success and empowered for career development and growth. This role focuses on retaining and growing current customers, improving account profitability, and developing profitable new customer business to meet or exceed assigned revenue and new account quotas. The CDM Combo manages assigned accounts within the CBU, focusing on customer retention and satisfaction, and is responsible for developing new profitable business within their assigned sales territory. Ryder operates behind the scenes, managing critical fleet, transportation, and supply chain functions for over 50,000 customers. Choosing Ryder provides access to industry-leading technology, one of North America’s largest fleets of trucks, an expansive infrastructure of maintenance facilities and warehouses, and talented industry professionals.

Requirements

  • Demonstrates problem solving skills
  • Strong verbal and written communication skills
  • Possesses a high degree of initiative
  • Must be self motivated
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Bachelor's degree required in Business and/or marketing or equivalent experience
  • Five (5) years or more demonstrated consecutive Sales Excellence (quota achievement) in prior sales responsibilities required

Responsibilities

  • Educate and develop the customer's interests in addition to Ryder services (Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage)
  • Educate and develop the prospect's value perception of Ryder services by using the Ryder Sales Process
  • Develop sales plans, analyzes the profitability of accounts fully understanding the competitive influences and risks within each account
  • Performs other duties as assigned.

Benefits

  • comprehensive health and welfare benefits
  • medical
  • prescription
  • dental
  • vision
  • life insurance
  • disability insurance options
  • paid time off for vacation
  • illness
  • bereavement
  • family and parental leave
  • tax-advantaged 401(k) retirement savings plan
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