Business Continuity Specialist- GuideWell Source

GuideWell Source

6h • Remote

About The Position

The Business Continuity Specialist maintains and enhances the organization's
Business Continuity (BC), Disaster Recovery (DR), and Continuity of Operations
(COOP) programs. The role ensures resilience and preparedness across business
operations and technology services supporting federal customer mission
requirements. This includes coordinating BIAs, developing continuity and
recovery plans, leading exercises, supporting audits, and partnering with
technical and business teams to meet applicable federal continuity and
contingency expectations. The position reports to the Manager, IT Risk &
Compliance under the Chief Information Security Officer (CISO).

Requirements

• Bachelor's degree in related field (Risk Management, Compliance, Information Security, Operations, etc.)
• 5-7 years related work experience, including experience in business continuity, disaster recovery, or federal continuity
• Demonstrated experience leading BIAs, developing continuity plans, and conducting TT&E exercises.
• Experience supporting internal and external audits, including from federal agencies.
• Strong ability to interface with technical teams and translate federal continuity requirements into actionable controls.
• Proven problem-solving skills
• Proven experience in managing multiple, high-exposure priorities
• Presentation skills and explanation of business issues and needs -- to other colleagues, to technicians, to users, and to all levels of management
• Proven experience in providing technical direction, staying current with and understanding trends and directions of the industry
• Possess or obtain within two (2) years of starting position: ABCP -- Associate Business Continuity Professional (DRI International) Demonstrates foundational knowledge of business continuity and disaster recovery practices. OR Equivalent foundational business continuity credentials from a recognized body (e.g., BCI), including those listed as preferred.

Nice To Haves

• Experience with CMS or equivalent federal HHS programs.
• Strong working knowledge of: o NIST SP 800 53 Rev. 5 (Contingency Planning controls) o NIST SP 800 34 Rev. 1 o FPC 65 o FCD 1 and FCD 2 o CMS Risk Management Handbook Chapter 6 -- Contingency Planning o FISMA High system requirements
• Experience with cloud-based DR (AWS GovCloud, Azure Government).
• MBCP -- Master Business Continuity Professional (DRI International) Demonstrates senior-level expertise in enterprise continuity leadership and strategy.
• CISSP -- Certified Information Systems Security Professional ((ISC)²) Indicates strong understanding of information security principles relevant to continuity planning.
• CISM -- Certified Information Security Manager (ISACA) Highlights experience in governance, risk management, and incident management that supports continuity programs.
• CRISC -- Certified in Risk and Information Systems Control (ISACA) Recognizes proficiency in IT risk assessment and risk-based decision-making related to resilience and recovery.

Responsibilities

• Plan and conduct tabletop exercises, functional tests, and communication drills.
• Coordinate IT disaster recovery tests with infrastructure and application teams.
• Produce after‑action reports and track corrective action plans through closure.
• Maintain the organization's BC/DR/COOP governance framework, policies, and standards.
• Ensure alignment with federal continuity expectations and internal risk management practices.
• Maintain program documentation, schedules, and reporting structures.
• Conduct and update BIAs for business processes and IT systems.
• Identify mission-essential functions, critical dependencies, and recovery requirements.
• Document RTO/RPO targets and continuity priorities.
• Develop and maintain continuity plans, disaster recovery plans, and COOP documentation.
• Ensure plans reflect current operations, staffing, technology, and regulatory expectations.
• Collaborate with business units and technical validate accuracy and completeness.
• Align BC/DR/COOP activities with cybersecurity incident response procedures.
• Participate in joint cyber‑continuity exercises and major incident response efforts.
• Ensure recovery strategies address cyber disruption scenarios.
• Assess continuity capabilities of critical vendors and service providers.
• Review vendor plans, attestations, and recovery capabilities supporting mission operations.
• Assist in monitoring remediation of identified gaps.
• Provide evidence and documentation for internal audits, federal assessments, and customer reviews.
• Maintain records of plan updates, test results, and corrective actions.
• Produce dashboards and metrics for leadership and customer reporting.
• Deliver continuity-related training, awareness, and guidance to staff and leaders.
• Facilitate cross‑functional collaboration on continuity planning and incident readiness.
• Provide subject matter expertise during the development of new services or major changes.
• Performs other duties as the supervisor may, from time to time, deem necessary.

Benefits

• Medical, dental, vision, life and supplemental insurance plans effective the first day of the month following date of hire
• Short- and long-term disability benefits
• 401(k) plan with company match and immediate vesting
• Free telehealth benefits
• Free gym memberships
• Employee Incentive Plan
• Employee Assistance Program
• Rewards and Recognition Programs
• Paid Time Off and Paid Sick Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level