Business Continuity Specialist Sr.

PNC • Pittsburgh, PA

19d • $55,000 - $135,850 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Specialist Sr. within PNC's Technology Risk organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Phoenix, AZ.

Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Provides insight on the selection of operating strategies for the continuation of the business within a recovery time objective.
Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Provides support and expertise during live events.
Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes, readiness, events and exercise results. May partner with audit and government regulators on business continuity issues.
Leads the development and enhancement of information on continuity processes, standards and initiatives. Provides support for the development and delivery of training on business continuity.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
• Certifications are often desired.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Auditing Operations
• Business Resilience
• Competitive Advantages
• Crisis Management
• Disaster Recovery Planning
• Process Design
• Regulatory Compliance
• Contingency and Disaster Recovery
• Crisis Management
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Industry Knowledge
• Planning: Tactical, Strategic
• Requirements Analysis

Nice To Haves

• 3-5 years of Salesforce and/or Fusion Risk Management experience as a System Administrator with proven results
• Ability to configure, maintain, and optimize objects, workflows, process automation, and system integrations.
• Able to manage user access, permissions, profiles, and security settings to ensure compliance with organizational and regulatory requirements.
• Ability to troubleshoot system issues, perform root cause analysis, and coordinate resolutions with internal stakeholders or vendor support.
• Able to develop and maintain dashboards, reports, and data quality controls to support Business Continuity, Risk, and operational teams.
• Able to lead or support enhancement projects, release management, and system upgrades, ensuring proper documentation, testing, and change control.

Responsibilities

• Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery.
• Provides insight on the selection of operating strategies for the continuation of the business within a recovery time objective.
• Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning.
• Provides support and expertise during live events.
• Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis.
• Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
• Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes, readiness, events and exercise results.
• May partner with audit and government regulators on business continuity issues.
• Leads the development and enhancement of information on continuity processes, standards and initiatives.
• Provides support for the development and delivery of training on business continuity.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level