Business Continuity Manager

Crescent Electric Supply Company • Dubuque, IA

3d • Onsite

About The Position

As the Business Continuity Manager, you will be responsible for all aspects of company resilience related to three main areas of focus: - Establishing the framework, requirements, management, training, and governance of business continuity processes and procedures companywide. - Developing business continuity management policies and standards. - Driving efforts across the organization to validate the effectiveness of business continuity strategies and plans inclusive of related third-party risk mitigation activities. You will need to work on location at the nearest Crescent Electric branch or DC location. Regardless of chosen base office location, the Company will expect the selected candidate to attend scheduled meetings held within our East Dubuque, Illinois, Racine, Wisconsin, and other corporate locations. You will be expected to attend those meetings in-person, as well as maintain un-scheduled time within office locations with regularity as he/she works to build relationships and a sense of cohesiveness with employees across the business. PRIMARY DUTIES: Collaborate with business partners to establish, maintain, and mature a business continuity program, ensuring that the program aligns with industry standards and meets regulatory and insurance requirements. Build, socialize, and enforce policies related to business continuity planning. Collaborate with business partners to conduct and periodically review business impact analyses (BIA), outlining critical business processes, assets, data flows, functions, services vendors, etc. Establish realistic risk thresholds and recovery objectives through the business impact analysis in coordination with business partners including Information Technology and Enterprise Risk Management (ERM) function and the Board of Directors. Assess the need for and implement, if needed, vendor and cloud resilience programs as it pertains to business continuity. Collaborate with business partners to develop business continuity plans based on business impact analyses, ensuring the ability to continue business operations during a disruption. Plan and conduct business continuity plan tests with business partners, using results to improve continuity plans and the overall program. Educate and advise business partners on the business continuity program processes and requirements to ensure the development of accurate and effective impact analyses and continuity plans. Find opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, third-party engagement, regulatory, or industry-specific change initiatives. Partner with IT to catalog, test, and measure Disaster Recovery capabilities to ensure the ability to perform within recovery time and recovery point objectives. Manage the crisis response planning, management, and communication.

Requirements

• Bachelor’s Degree in a related field; or an equivalent combination of education, training, and experience preferred.
• 7+ years of experience conducting Business Continuity Planning and Business Impact Analysis processes across organizational business lines.
• Demonstrated experience managing complex projects as well as working with security professionals, information technology partners, and business associates.
• Relevant experience operating within a fast-paced, complex organization that requires interacting with and influencing a wide range of business and technology partners.
• Possess strong interpersonal and organizational skills, is a self-starter, is detail-oriented, and can work quickly and accurately under time constraints and against deadlines.
• Excellent collaborator with the ability to work as part of a team.
• Ability to multi-task and work optimally to meet frequent deadlines.
• Willingness to focus and drive toward finding the best solution for the business partner.
• Fluent people skills with a strong ability to empathize, convince, and influence.
• Adept at process and project facilitation.
• Ability to demonstrate flexibility beyond expected work schedule to assist in response to disruptions and scheduled tests.
• Overnight travel required up to 3 times per month.

Nice To Haves

• CISSP, CBCP, and/or ABCP certifications preferred.

Responsibilities

• Establishing the framework, requirements, management, training, and governance of business continuity processes and procedures companywide.
• Developing business continuity management policies and standards.
• Driving efforts across the organization to validate the effectiveness of business continuity strategies and plans inclusive of related third-party risk mitigation activities.
• Collaborate with business partners to establish, maintain, and mature a business continuity program, ensuring that the program aligns with industry standards and meets regulatory and insurance requirements.
• Build, socialize, and enforce policies related to business continuity planning.
• Collaborate with business partners to conduct and periodically review business impact analyses (BIA), outlining critical business processes, assets, data flows, functions, services vendors, etc.
• Establish realistic risk thresholds and recovery objectives through the business impact analysis in coordination with business partners including Information Technology and Enterprise Risk Management (ERM) function and the Board of Directors.
• Assess the need for and implement, if needed, vendor and cloud resilience programs as it pertains to business continuity.
• Collaborate with business partners to develop business continuity plans based on business impact analyses, ensuring the ability to continue business operations during a disruption.
• Plan and conduct business continuity plan tests with business partners, using results to improve continuity plans and the overall program.
• Educate and advise business partners on the business continuity program processes and requirements to ensure the development of accurate and effective impact analyses and continuity plans.
• Find opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, third-party engagement, regulatory, or industry-specific change initiatives.
• Partner with IT to catalog, test, and measure Disaster Recovery capabilities to ensure the ability to perform within recovery time and recovery point objectives.
• Manage the crisis response planning, management, and communication.

Benefits

• Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment.
• Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level