Business Continuity Management and Operational Resilience Manager

Neuberger Berman • New York, NY

18h • Hybrid

About The Position

Neuberger’s Business Continuity Management (“BCM”) and Operational Resilience team is seeking an experienced operational risk professional. This role will include both the traditional aspects of BCM program management, which is focused on planning, oversight, responding to and recovering from threats and disasters, as well as an increased focus on strengthening the firm’s business and operational resiliency to ensure continued delivery of the firm’s investment management activities. The BCM program includes but is not limited to the following aspects: crisis and incident management, IT disaster recovery, service continuity management, business recovery, business impact analysis, and aspects of third-party risk management. As part of the Operational Risk team, the role will also support the global Operational Risk program with a Business Continuity and Resilience lens, consisting of identification and management of technology and real estate operational risk events and issues and related governance processes, and collaboration with business, risk, support, and control functions globally to develop solutions to improve processes and strengthen the control environment. This role will be a key liaison across local and global business functions on business continuity and resilience matters and be responsible for the execution of business continuity and operational resilience frameworks in accordance with global best practices and regulatory requirements.

Requirements

• Minimum of eight years of experience in Business Continuity Planning and Operational Resilience (in asset management or banking industry preferred)
• Bachelor's Degree required
• Experience partnering with Technology and Corporate Real Estate teams
• Familiarity with global regulations and guidance for the asset management industry pertaining to operational risk and resilience and business continuity management
• Highly motivated, self-starter who delivers accuracy and attention to detail in a fast-paced environment
• Team player with flexibility to manage multiple projects with cross-functional teams
• Demonstrated ability to work with multiple stakeholders and manage competing priorities
• Confident and clear communicator with the ability to tailor messaging to different constituencies and seniority levels across the firm

Nice To Haves

• Experience with Fusion, Everbridge, ServiceNow, One Trust, and Wolters Kluwer/OneSumX is a plus

Responsibilities

• Ability to provide support to all aspects of the BCM program
• Manage Business Continuity and ICT (Information Communications and Technology) Risk incidents / events and drive investigative review meetings.
• Facilitate the development of business continuity strategies and solutions, including building and maintaining Business Impact Analysis (BIA), response / escalation plans and documentation through collaboration with business process owners
• Lead and collaborate with Technology on at least annual Business Continuity and Disaster Recovery tabletops across business lines
• Implement, government and administer the firm’s BCP related tools, including incident management, notification, BCP planning policy, testing programs and technology applications
• Enact and lead crisis management planning, testing, and governance arrangements
• Coordinate and assist business areas with BCP related testing including notification tools, backup sites, tabletops, and scenario tests for critical business services
• Coordinate with technology teams on Disaster Recovery planning and testing.
• Partner with the Information Security team to ensure effective cyber-security resilience globally
• Create/administer awareness programs on the importance and role of BCP within the firm
• Third Party Risk Management responsibilities related to BCP reviews, management of BCP questionnaires and resulting action items
• Maintain and update all program documents (policies, procedures, roles and responsibilities, plan templates)
• Oversight and maintenance of employee recovery information and the flow into dashboards, management systems, and recovery tools for BCM purposes
• Oversight and maintenance of Office and Employee criticality assessments and assignments
• Lead regional and functional BCP forums and present updates on the program at global committees
• Act as subject matter expert for all business continuity and operational resilience matters, including regulatory changes and industry best practices
• After hours monitoring of office alerts and escalation if / when required

Benefits

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level