Business Continuity Analyst

Children’s Hospital of Philadelphia•Philadelphia, PA

8d•$89,840 - $114,550•Onsite

About The Position

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview Reporting directly to the Business Continuity Manager, the Business Continuity program is a separate service line within Emergency Preparedness. Working closely with the program leadership team, partner organizations, technical staff, and business units to define and apply CHOP's unified business continuity management objectives. With strong communication, relationship building, technical and leadership skills, the Analyst will partner with the Business Continuity team to integrate business continuity into a cohesive strategy. They will design and implement scalable solutions that align with the CHOP system goals and effectively address business objectives and requirements in our acute, outpatient and research environments. The primary work location will be at the Philadelphia Campus, but there may be occasional work at other CHOP locations for system-wide initiatives. The Business Continuity Analyst will work with department leadership, staff, as part of the Emergency Preparedness department to operationalize and coordinate the businesses continuity program including the department level business impact analysis, business continuity planning and departmental downtime procedures. Additionally, they will work closely with Digital & Technology Services (DTS) on Disaster Recovery planning and technical contingencies.

Requirements

Bachelor's Degree Business Continuity, Business Administration, Emergency Management or similar field of study - Required
At least three (3) years Business Continuity experience - Required
Demonstrates knowledge and understanding of Business Continuity, business impact analysis, business continuity plan development and related policies and procedures.
Understands Business Continuity standards (e.g., ISO/BS 25999, 22301, NIST, etc.) and how they apply to healthcare.
Demonstrates the ability to create detailed work-related documentation (e.g., process flows, procedures) through the use of MS productivity tools (e.g. Excel, Word, PowerPoint, Visio).
Understands ServiceNow Business Continuity module.

Nice To Haves

Master's Degree
At least two (2) years Healthcare experience - Preferred

Responsibilities

Develop, implement, and maintain the Business Continuity program in collaboration with Emergency Preparedness (EP), Digital Technology Services (DTS), and guidance from the Business Continuity (BC) Manager.
Collaborate with departmental stakeholders in an enterprise-wide federated model to assess and categorize risks for developing departmental and system-level business continuity plans including downtime processes.
Collaborate with clinical, technical, and operational departments to conduct Business Impact Analyses (BIAs) using Service Now.
Assist departments in creating clear, area-specific Business Continuity Plans (BCPs) and map all existing processes across the organization to maintain a comprehensive inventory of BC resources.
Support the maintenance of digital BC processes on Policy Manager and physical copies in units/offices with departmental stakeholders.
Design, implement, present, and document educational programs, exercises, and training for business continuity readiness.
Collaborate with the EP team during major technology incidents to coordinate response activities, including facilitating situational awareness, disseminating mass communications, and deploying BC assets and resources.
Develop After-Action Reports and Improvement Plans following significantly impactful incidents to capture a comprehensive review of capabilities and define action items for addressing critical gaps or opportunities.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume