Business Coach, Operational Excellence

CertainPath™Dallas, TX
1d

About The Position

At CertainPath, we empower independent home services businesses to grow, scale, and succeed. We’re looking for a Business Coach - Operational Excellence to join our team of experts helping businesses implement proven operational models and improve their financial acumen. In this high-impact role, you’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive real performance improvements. You won’t just advise — you’ll be a trusted partner in their growth journey. If you’re motivated by helping others thrive, love using data to drive action, and want to be part of a mission-driven team that celebrates client success, this role is for you.

Requirements

  • 7+ years of experience and/or background in operational excellence or business transformation preferred

Responsibilities

  • Transfer Operational Acumen: Demonstrate expertise in financial analysis and reading P&Ls, balance sheets, and business reports.
  • Coach with Purpose: Conduct monthly financial reviews, interpret business performance data, develop action plans with business owners to drive growth, and inspire action with measurable results.
  • Drive Operational Change: Guide businesses in adopting CertainPath’s operational model, using data insights to inform strategic moves.
  • Track and Improve Performance: Establish KPIs, hold owners accountable, and report progress to internal stakeholders.
  • Collaborate for Impact: Partner with Member Relationship Specialists and specialty coaches to ensure members receive holistic, high-value support.
  • Be a Thought Partner: Share trends and insights from the field to continuously enhance our coaching approach and service offerings.

Benefits

  • Exceptional Benefits! Medical, Dental, and Vision Plans with HSA or FSA Options, Company-Paid Life Insurance, Short-Term Disability and Long-Term Disability, 401k With Company Match, Complimentary Financial Advisory Services, Progressive PTO Available to Use Beginning Your First Day!
  • Great Company Culture! Fun, People-Centric Team in Your Corner!
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