Business Coach, Operational Excellence

CertainPath™ • Dallas, TX

1d

About The Position

At CertainPath, we empower independent home services businesses to grow, scale, and succeed. We’re looking for a Business Coach - Operational Excellence to join our team of experts helping businesses implement proven operational models and improve their financial acumen.

In this high-impact role, you’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive real performance improvements. You won’t just advise — you’ll be a trusted partner in their growth journey.

If you’re motivated by helping others thrive, love using data to drive action, and want to be part of a mission-driven team that celebrates client success, this role is for you.

Requirements

• 7+ years of experience and/or background in operational excellence or business transformation preferred

Responsibilities

• Transfer Operational Acumen: Demonstrate expertise in financial analysis and reading P&Ls, balance sheets, and business reports.
• Coach with Purpose: Conduct monthly financial reviews, interpret business performance data, develop action plans with business owners to drive growth, and inspire action with measurable results.
• Drive Operational Change: Guide businesses in adopting CertainPath’s operational model, using data insights to inform strategic moves.
• Track and Improve Performance: Establish KPIs, hold owners accountable, and report progress to internal stakeholders.
• Collaborate for Impact: Partner with Member Relationship Specialists and specialty coaches to ensure members receive holistic, high-value support.
• Be a Thought Partner: Share trends and insights from the field to continuously enhance our coaching approach and service offerings.

Benefits

• Exceptional Benefits! Medical, Dental, and Vision Plans with HSA or FSA Options, Company-Paid Life Insurance, Short-Term Disability and Long-Term Disability, 401k With Company Match, Complimentary Financial Advisory Services, Progressive PTO Available to Use Beginning Your First Day!
• Great Company Culture! Fun, People-Centric Team in Your Corner!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed