Principal Business Coach, Operational Excellence

CertainPath™Dallas, TX
1dHybrid

About The Position

Join our team as a Principal Business Coach, Operational Excellence! AT CERTAINPATH, WE PARTNER WITH BUSINESS OWNERS IN THE HOME SERVICES INDUSTRY TO HELP THEM GROW, LEAD, AND ACHIEVE OPERATIONAL EXCELLENCE. WE’RE SEEKING A PRINCIPAL BUSINESS COACH — A SENIOR-LEVEL PRACTICE LEADER WHO THRIVES ON GUIDING COMPLEX, MULTI-ENTITY ORGANIZATIONS TO PERFORM AT THEIR HIGHEST POTENTIAL. As a Principal Coach, you’ll lead high-impact coaching engagements for members with $5M–$15M in annual revenue across multiple territories and service lines. You’ll serve as both a strategic advisor and a practice leader, ensuring our coaching methodologies deliver measurable, lasting results.

Requirements

  • 10+ years of experience in coaching, consulting, or executive leadership within home services or similar industries.
  • 2+ years in a formal coaching or mentoring capacity.
  • Deep expertise in business operations, financial analysis, and multi-line management.
  • Strong leadership presence and the ability to guide both clients and internal teams.
  • Exceptional communication, facilitation, and analytical skills.

Responsibilities

  • Lead executive-level coaching for enterprise clients with multi-line operations.
  • Analyze financial and operational performance to identify growth and efficiency opportunities.
  • Design and implement advanced operational excellence frameworks for multi-entity businesses.
  • Collaborate with members to create and implement action plans addressing opportunities and challenges across various business lines and territories.
  • Lead peer learning and best-practice sharing sessions across the coaching practice.
  • Contribute to the evolution of CertainPath’s coaching frameworks for complex, multi-territory businesses.
  • Deliver effective coaching sessions tailored to the needs of enterprise-level organizations.
  • Develop and deliver advanced coaching methodologies for complex organizations.
  • Model exemplary coaching techniques and methodologies during joint sessions with other coaches to demonstrate best practices in action.
  • Apply the CertainPath operational model to diverse business lines and territorial operations.
  • Utilize analytical tools and methodologies to provide data-driven insights across various business segments.
  • Adapt coaching approaches to address the unique challenges of managing multiple business lines and territories.

Benefits

  • Be part of a purpose-driven organization that transforms how businesses operate and lead.
  • Influence the success of an entire coaching practice while shaping the future of our methodology.
  • Collaborate with a community of top-performing business leaders and coaches.
  • Enjoy a flexible hybrid schedule, robust benefits, and ongoing professional development.
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