Business Center Claims Manager

FBL Financial Group, Inc.West Des Moines, IA
$110,000 - $125,000

About The Position

If you have experience in management with a claims background and are ready to take on the opportunity of leading a casualty claims unit of twelve talented individuals, this may be a great opportunity for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You’ll Do: As a Business Center Claims Manager, you will manage property claims representatives and appraisers within the state of Utah. You will be a vital part of the claims team by assisting in claims training, management, and compliance. You will have additional responsibility of managing litigated files. You will assist in establishing procedures and expectations for the handling of these claims. You will also oversee all staff development aspects including but not limited to the selection, training/development and disciplining/performance review of employees. Hiring range for this role is: $110,000 - $125,000 based on years of experience.

Requirements

  • A college degree or equivalent plus eight years of relevant experience is required.
  • Strong verbal and written communication skills, including exceptional customer service skills.
  • Must have strong analytical, problem solving, and organizational skills.
  • Strong knowledge of tort law is required.
  • Travel may be required (including overnight).
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Previous management/leadership experience is preferred.
  • Associate in Claims (AIC) designation and IIA certificate desired. Progress toward industry designations/education is expected.

Responsibilities

  • Manage property claims representatives and appraisers within the state of Utah.
  • Assist in claims training, management, and compliance.
  • Manage litigated files.
  • Assist in establishing procedures and expectations for the handling of these claims.
  • Oversee all staff development aspects including but not limited to the selection, training/development and disciplining/performance review of employees.

Benefits

  • enhanced 401K with a match
  • low-cost health, dental, and vision benefits
  • life and disability insurance options
  • paid time off, including holidays and volunteer time
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