About The Position

The Business Associate performs a variety of front desk activities that support the Practice and professional staff. This includes performing essential services such as checking-in and checking-out patients, as directed or requested by the Practice Manager.

Requirements

  • High school diploma or equivalent
  • Completion of a formal coursework in office management, database management or business
  • Computer literacy
  • Six (6) months of previous customer service/data entry, administrative/office management/clerical experience
  • Demonstrates behaviors consistent with Valley Health System Behavioral Standards as well as Valley Physician Services Mission and Vision Statements
  • Demonstrates behavior that is courteous, caring, respectful and compassionate at all times
  • Demonstrates ability to listen and respond in a non-judgmental manner with clear expectations
  • Outstanding interpersonal, service excellence behavior and customer service skills
  • Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care
  • Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations
  • Strong communication both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups
  • Ability to create, maintain and support a high functioning team
  • Ability to establish and foster cooperative working relationships with staff and management
  • Ability to function effectively as part of that team
  • Ability to represent the organization positively at all times
  • Ability to respect confidentiality of private healthcare, financial, and other company information at all times
  • Ability to honor commitments to the job and members of the team
  • Ability to speak constructively about co-workers and the organization
  • Ability to assume responsibility and accountability for job duties and organizational responsibilities
  • Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets

Responsibilities

  • Perform a variety of front desk activities that support the Practice and professional staff
  • Perform a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager

Benefits

  • Medical/Prescription
  • Dental & Vision Discount Program (Full Time/Part Time Employees)
  • Group Term Life Insurance and AD&D(Full Time Employees)
  • Flexible Spending Accounts and Commuter Benefit Plans
  • Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
  • 6 Paid Holidays
  • Paid Time Off (varies)
  • Wellness Time Off
  • Extended Illness
  • Retirement Plan
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Valley Health LifeStyles Fitness Center Membership Discount
  • Day Care Discounts for Various Daycare Facilities
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service