Business and Technology Analyst
About The Position
WCF Insurance is growing, and the Underwriting Compliance & Business Technology team has an immediate opening for someone who can demonstrate the WCF values to join their team as a Business & Technology Analyst. This is a full-time, exempt position that works in WCF's Sandy, Utah headquarters building. The person in this position coordinates the analysis, design, prioritization, implementation, and maintenance of underwriting technology systems. Underwriting Compliance & Business Technology team. As the Business and Technology Analyst you will act as the primary systems contact for Underwriting by gathering and documenting business requirements for product management IT projects. You will provide subject-matter expertise to IT development teams during design and construction phases of projects and support issue resolution, coordinate projects with other department liaisons to ensure strategic alignment and maximum business value, and work with IT quality assurance to develop comprehensive system test plans, scripts, and cases for business-system projects and support issues. In this role you will develop, document, and present user requirements to IT and develop training materials and lead training for business users.
Requirements
- Bachelor's degree in business or a related field.
- At least two years of related business experience.
- Proficient in documentation tools, JIRA preferred.
- Experience in IT, training, project management, and managing business relationships.
- Experience in complex business processes, system design, and operations.
- Excellent conflict management and oral and written communication skills.
Responsibilities
- Act as a primary system contact for underwriting units.
- Contribute to the development and communication of the underwriting digital and technology strategy.
- Gather and document business requirements for underwriting IT projects.
- Set priorities and actively participate in the team's planning.
- Set expectations with stakeholders for delivery of new capabilities, features, and functionalities.
- Provide subject-matter expertise to IT development teams during design, construction and implementation phases of projects and support issue resolution.
- Maintain the product backlog and accountable for the contents and prioritization with clear, actionable requirements.
- Coordinate projects with other department liaisons to ensure strategic alignment and maximum business value.
- Work with IT quality assurance to develop comprehensive system test plans, scripts, and cases for business-system projects and support issues.
- Anticipate, analyze, and resolve technology problems for business units.
- Develop training materials and lead training for business users.
- Help with the development and maintenance of IT systems for the underwriting department.
- Expertise in all WCF underwriting applications.
- Lead underwriting and IT meetings.
Benefits
- Medical, Dental, and Vision insurance
- company paid life insurance
- 401K with a generous 6% employer match
- Employee Assistance Program (EAP)
- time off to volunteer in the local community
- All employees earn 4 weeks of vacation in their first year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
