Business Technology Analyst Journey

SMUD•Rancho Cordova, CA

2d•$104,957 - $138,986•Hybrid

About The Position

SMUD is leading the way to a clean energy future, committed to operational excellence, innovation, and providing exceptional value to our community. As we modernize our core business processes and invest in advanced systems, the successful transition to S/4HANA is vital to ensuring SMUD remains among the nation's most reliable and forward-thinking electric utilities. Join us as we transform how we manage and maintain the power generation systems that are essential to delivering safe, reliable service to our customers-now and for years to come. Power Generation is seeking a Business Technology Analyst to work closely with the Power Generation Systems Program Manager, primarily in person, on the Acquire to Retire (ATR) S/4HANA transformation initiative. This limited-term position is anticipated to last as long as four years, supporting workstream leads and our System Integrator throughout the ATR workstream, which covers the full lifecycle of SMUD's critical assets-from acquisition and daily operations to ongoing maintenance and eventual retirement. In this role, you will partner with cross-functional stakeholders to document requirements, support solution design, and help implement new business processes with S/4HANA. You will often assist with day-to-day troubleshooting, process enhancements, and system upgrades. Assignments may also include supporting general business initiatives or resolving issues in primary applications such as SAP, Documentum, and Mclaren. The ideal candidate is detail-oriented, collaborative, analytical, and flexible. Excellent customer service and clear communication skills are essential, as this role requires translating complex technical solutions for business users and responding promptly to their needs. Those who thrive on bridging gaps between business units and IT, enjoy solving problems, and are motivated to make a positive impact through technology will excel in this position. Join our team and help SMUD deliver reliable service by supporting the systems and business processes that keep our assets working for our customers and community.PurposeProvides analytical support to assigned business units by applying business and information technology solutions to a broad range of business unit processes and applications; functions as a specialist in one or more areas such as systems analysis, application development, or application support; performs table configuration and maintenance of software systems used to support business applications pertinent to the business unit.Nature and ScopeThis series describes classes assigned to Departmental Business Units. The primary focus of these classes is to support business unit systems, applications, and activities where depth of knowledge of business unit functions and processes are critical to job success. Business Technology Analysts function as IT business specialists where breadth of experience and knowledge in one or more areas of lT work such as systems analysis, application development, or application support are used in the development, management and maintenance of business unit systems and applications. The Business Technology Analyst is the journey or full working level of the series. Positions within this classification work independently in the development, enhancement, and/or maintenance of business technology systems and applications which are standard to complex in terms of system complexity. May serve as a team member on a major project or exercise project management of small to medium size IT projects with responsibility for providing training and support to business units.

Requirements

High School diploma or equivalent
Three (3) to five (5) years of experience developing and supporting information or business technology systems related to the business unit being supported.
Knowledge OfPrinciples and concepts of data management; specialized business unit work processes and fundamentals; concepts of IT system applications, including desktop, client-server and mainframe environments; centralized and distributed concepts; analytical methods and research techniques; methods and techniques of troubleshooting and problem resolution; principles of project planning and scheduling; system development life cycles; business system design methods and techniques; methods and techniques of application development and integration; database design theory and implementation; principles of data retrieval and reporting; information processing hardware, software, and data communications; pertinent SMUD and departmental policies, procedures, and standards; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Skills ToWrite functional design specifications, policy and reports documentation; conduct feasibility studies; provide effective consultation to users/clients; apply analytical thinking to resolve business and IT application problems; develop, test, and implement IT applications; learn new and existing IT technologies, tools and methods to support and develop business applications; translate technical terminology into non-technical terms; work independently or in a team atmosphere to develop and support IT business applications; manage and organize workload on several projects simultaneously; prepare reports and make presentations; communicate effectively orally and in writing internally/externally; establish and maintain effective working relationships internally/externally.

Nice To Haves

Bachelor's degree (or higher) in Business Administration, Information Technology, Computer Science, Engineering or a closely related field.
Experience in the power generation or utilities industry, with exposure to asset-intensive environments involving maintenance, outage management, regulatory compliance (e.g., NERC, ISO standards), or high-availability asset strategies.
Hands-on experience with SAP Plant Maintenance (PM) module in either SAP ECC or S/4 HANA, including configuration, master data management (equipment, functional locations, bills of materials), work order processing, preventive maintenance planning, and integration with other modules (e.g., MM, FI/CO, EAM).
Experience supporting and enhancing technology solutions for asset management systems, such as improving maintenance workflows, reducing downtime, or delivering measurable ROI through process and system improvements.
Direct participation experience in large-scale IT projects, such as ERP upgrades/migrations, full EAM/CMMS implementations, enterprise digital transformations, or major system integrations/enhancements; including fit-gap analysis, testing, data migration, user training, and hyper-care support.
Familiarity with business process modeling, optimization, and reengineering.
Experience in day-to-day troubleshooting in live SAP production environments

Responsibilities

Acquires, designs, develops, modifies, tests, documents, implements and provides client training for business application solutions to meet business requirements using mainframe, PC, client server, and lntranet technologies
Develops and maintains training courses and materials that support business processes; prepares course agendas and schedules and provides initial coaching and on-going support for user community.
Identifies and recommends opportunities to apply information technology to business unit functions and processes.
Maintains and modifies system table configurations to support on-going business needs.
Participates in or leads projects to reengineer business processes; serves as business unit contact/technical lead on enterprise application projects; plans or leads systems development projects.
Troubleshoots and resolves complex application software problems and issues for business unit applications; coordinates problem resolution activities between users, technical support staff and/or vendors.
Performs related duties as required.

Benefits

SMUD is a CalPERS agency. As a member of the California Public Employees’ Retirement System (CalPERS), SMUD offers eligible employees access to a defined benefit pension plan along with other valuable retirement and health benefits. This program helps provide financial security both during your career and after retirement. To learn more about CalPERS and the benefits it offers, please visit www.calpers.ca.gov.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume