We are seeking a talented individual to join our Investment Solutions team at Mercer. This role will be based in Boston. This is a hybrid role that has a requirement of working at least three days a week in the office. This role will serve as a strategic partner to the Global COO, supporting operational excellence through the development of tools and metrics to track productivity, costs, efficiency initiatives, and financial goals. The ideal candidate will be innovative, curious, articulate, and proficient in leveraging productivity tools, including moderate use of Artificial Intelligence (LLM), to drive business results. This person will report directly to the Global COO of Mercer Investments. You will serve as a trusted advisor and strategic partner to the Global COO, providing expert guidance and support in decision-making processes and operational strategies We will count on you to: Collaborate closely with the Global COO to develop and implement strategic initiatives aligned with business objectives. Develop and maintain tools and dashboards to track financial goals, including onboarding new clients, measuring speed to revenue, and monitoring project costs. Oversee and mentor an entry-level analyst, providing guidance and ensuring quality of work. Manage administrative processes related to hiring contract project resources, including processing Purchase Orders and tracking associated costs. Prepare and coordinate high-level materials for executive meetings, including board presentations, strategic plans, and performance reports. Conduct financial analysis and operational research to inform decision-making and identify opportunities for efficiency improvements. Drive cross-functional collaboration with department heads to ensure effective execution of operational plans. Monitor progress of strategic initiatives and provide regular business results and progress reports to the COO and executive team. Identify operational inefficiencies and develop solutions to optimize business processes and enhance productivity. Demonstrate strong organizational and project management skills, managing multiple complex projects simultaneously. Oversee the development and implementation of certain operational policies, procedures, and best practices, ensuring compliance and efficiency across the organization Have strong strategic thinking and problem-solving abilities, with a track record of driving analysis of tactical initiatives Strong analytical and research capabilities, with the ability to gather and synthesize data to inform decision-making Exceptional organizational and project management skills, with the ability to prioritize and manage multiple complex projects simultaneously Ability to build relationships and influence stakeholders at all levels Basic understanding of investment management concepts, markets, and operational mechanics of institutional portfolios and investment vehicles Demonstrated ability to lead and inspire cross-functional teams, fostering collaboration and achieving results
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees