Business Analytics Manager

Box • Redwood City, CA

5h • Hybrid

About The Position

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
In this role, you will own the relationship with senior leaders across Sales and Marketing to drive analytical insight into business actions. Do you possess exceptional technical chops, and are passionate about telling stories with data? Do you want to work in a challenging but fun environment, in an entrepreneurial but well-resourced and supportive environment? We are looking for a smart and passionate individual to join our Business Analytics team. As a Business Analytics Manager, you will own the delivery of actionable insights to inform data-driven decisions on sales & marketing strategy, and increase efficiency of our go-to-market operations.

Requirements

• You're a "business thought partner" with a strong analytical mindset and enjoy finding ways to improve the business. It just so happens that you use data analytics as the tool to prove that your suggestions are the right ones.
• Your analytics skills are strong, including 5+ years of experience in an analytics role. You have experience with SQL and data visualization tools (Tableau, Alteryx, Qlik, Power BI, Looker, Domo, etc.), and have a thorough understanding of data warehousing concepts. Experience with ETL and ROI data modeling will be an added value.
• You've proven yourself as a trusted business partner. You've got excellent communication skills and can translate between technical and functional requirements. You have experience working with business stakeholders to clarify questions and prioritize asks.
• Your business judgment is strong. You've got the ability to take ambiguous business problems and solve them in a structured, hypothesis-driven, data-supported way. Strategy consulting experience or other client-facing professional services experience is a strong plus.

Nice To Haves

• Bachelor's in an analytical field (statistics, computer science, etc.)

Responsibilities

• You will help deliver a world class stakeholder experience by owning data requests from our go-to-market teams (sales and marketing organization)
• You will use analytics to answer questions about how our customers are buying our product, with the goal of improving sales, product adoption, and marketing ROI.
• You will own the roadmap and data integrity of our go-to-market insights reporting, identifying opportunities to build new dashboards and self-serve resources with the end goal of increasing data consumption and efficiency.
• You will test your ideas. This includes 1) performing analytical deep-dives to identify problems, opportunities and actions required; 2) leveraging large amounts of disparate data sources by using SQL/Tableau and/or other scripting and statistical tools, and 3) designing and managing test/pilot programs.
• You will work cross-functionally with data engineers, product engineers, and business stakeholders to ensure we're delivering quality insights to the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees