The Business Analytics Lead will join the Operations team to transform complex operational, customer, and business data into actionable insights—and ship those insights as crisp, market-ready artifacts that drive decisions and alignment. You’ll own dashboards, reporting infrastructure, and analytics projects end-to-end, partnering closely with Leadership, Business Operations, Driver Support, Client Success, and go-to-market teams. You will also work hand-in-hand with Engineering and Product teams to enable specific metrics/measurements, and implement data warehouse updates. As part of the role, some of your capacity will be dedicated towards client success responsibilities, as needed, based on team capacity and business needs. This role is for a high-agency operator: someone who can go from ambiguous question → clean analysis → clear recommendation → exec-ready deck / customer-ready narrative – quickly and with a high bar for quality.
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Job Type
Full-time
Career Level
Mid Level