Business Analyst

TC Energy•Houston, TX

3d•Hybrid

About The Position

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity As a Business Analyst within the Nominations and Scheduling West team, you will support daily natural gas transportation and storage operations by combining strong analytical skills, system expertise, and customer engagement. This role plays a critical part in ensuring accurate scheduling, compliance with tariff requirements, and reliable service delivery for some of TC Energy’s largest and most complex customers. Reporting to the Manager of Customer Service West, you will work closely with customers, pipeline operators, and internal stakeholders to analyze operational activity, resolve issues, and support continuous improvement of scheduling processes and transactional systems.

Requirements

Bachelor’s Degree with 3–5 years of related experience in energy operations, scheduling, or business analysis
Strong analytical, organizational, and problem-solving skills with attention to detail
Strong verbal and written communication skills and the ability to explain complex operational concepts clearly
Ability to manage tasks on fixed and tight deadlines for multiple, often simultaneous, projects
Proficient in Microsoft Office applications (Excel, Word, Outlook, PowerPoint, Access)
Familiarity with interstate natural gas pipeline tariffs, contracts, and operations
Working knowledge of NAESB standards as they apply to nominations, scheduling, confirmations, and allocations

Nice To Haves

Experience scheduling natural gas for interstate pipelines and/or storage facilities
Experience working with pipeline transactional and scheduling systems
Working knowledge of TC Energy’s U.S. natural gas pipeline and storage assets
Experience developing analytics, dashboards, or operational reporting (Power BI preferred)
Experience with process modeling tools (Visio) and advanced Excel functionality (macros)
Experience writing and maintaining Access, SQL, or Excel-based queries

Responsibilities

Support daily nominations, scheduling, confirmations, and imbalance management activities across multiple interstate pipelines and storage assets
Analyze operational data related to OBAs, park & loan, storage, and power plant activity to ensure compliance with tariff and service standards
Monitor customer utilization and operational trends, identifying risks, constraints, and optimization opportunities
Serve as a key point of contact for customers and internal stakeholders on operational and transactional matters
Respond to customer and operator inquiries related to nominations, confirmations, allocations, and scheduling processes
Provide customer training and support on transactional system functionality and process requirements
Develop and maintain operational and customer utilization reporting from both macro and detailed perspectives
Develop business requirements and test plans to support enhancements to transactional systems and operational processes
Participate in system testing, implementation, and post-deployment support
Work collaboratively across commercial, operations, measurement, and accounting teams to resolve complex issues
Support time-sensitive pipeline operations by providing flexible coverage, including occasional evenings, weekends, or off-site support as operational needs require
Provide additional coverage during peak periods, critical operational events, or significant system activities, sometimes with little notice
Participate in occasional domestic and international travel as required
Perform additional duties and projects as assigned