BUSINESS ANALYST

State of Florida•Tallahassee, FL

53d•Onsite

About The Position

The division licenses and regulates Florida health care practitioners. This position is located onsite, at the Tallahassee office and is a member of the data team. Training and skill development is valued and expected at MQA, and this role has an opportunity to work with offices and stakeholders across the division to enhance data usage. The successful candidate may be assigned to special projects and assignments as the division or Department requires. The System Project Consultant is a business analyst position that assists in developing and building data reports and business intelligence applications and dashboards. The successful candidate helps managers and stakeholders understand requirements and results and serve as a business and systems information conduit between internal and external customers.

Requirements

At least three years of job-based technical experience with data-related tasks, reporting tasks and/or business intelligence tools. College education demonstrating relevant coursework may substitute for job experience on a year-to-year basis.
At least one year collecting and writing business requirements. College education demonstrating relevant coursework may substitute for job experience on a year-to-year basis.
Communicate effectively verbally and in writing.
Work independently.
Exercise independent judgement in working with internal and external stakeholders.
Experience with Microsoft Office, including Vizio or another program that provides for creation of wireframes or visual diagrams.
Ability to communicate technical issues, risks and approaches to non-technical managers and staff.
Ability to troubleshoot technical problems and recommend or implement design changes.

Nice To Haves

Experience with SQL, code programming platforms and/or AI platforms helpful but not required.

Responsibilities

Communicate and collaborate with regulatory board offices, internal and external entities to analyze business needs, functional and statutory requirements and deliver the following documents as needed: Business Requirements Documents and User Acceptance Testing Scripts.
Aids in creating visual representations such as charts, graphs, animations, infographics, and other presentation formats to convey data and information effectively.
Conducts research and performs quality assurance audits related to the performance of the system models used by the Department; analyzes errors of the model and designs strategies to overcome them; uses skilled decision-making techniques in evaluating, planning, and integrating analysis of data to formulate solutions, verify data quality; and makes recommendations to management to improve the performance of the systems.
Prepares reports recording the results of systems work performed, including technical writings such as operation manuals, procedure guides, or operator instructions required for operations and use.
Collaborates with team members and subject matter experts to establish the technical vision and analyze tradeoffs between system usability, customer experience and business needs and helps business stakeholders understand the potential and limitations of the system when planning new products.
Collaborate with teams and customers (internal and external) on diverse projects, engaging in brainstorming and strategic planning for data use and data literacy, including creating and leading presentations and trainings.
Performs advanced level work with independent performance under limited supervision.

Benefits

Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
Flexible Spending Accounts;
Tuition waivers;

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