Business Analyst

WinsupplyMoraine, OH

About The Position

Position Summary The Business Analyst position supports Winsupply Services that include: Accounts Payable, Vendor Invoice Reconciliation services (SOS), Payment Application, and Credit and Collections services (WCMS), as well as IT, to improve visibility, reduce manual effort, and drive process efficiency. This role is focused on understanding the business process and daily tasks across the back-office services, identifying manual touchpoints and exceptions, and translating those insights into data, dashboards, documentation, and actionable improvement opportunities. The analyst will enable teams to stay focused on daily execution while accelerating automation, reporting, and service-wide initiatives. A key objective of this role is to support leadership goals of reducing manual touches within the service companies through data-driven analysis, documentation of process gaps and in close collaboration with IT.

Requirements

  • Bachelor’s degree in Business, Finance, Accounting, Information Systems, or a related field (or equivalent internship or work experience).
  • 0–2 years of experience in a business analyst, operations, accounting, or data-related role (including internships or co-ops).
  • Strong interest in business processes, data analysis, and process improvement.
  • Ability to learn complex processes, document clearly, and communicate effectively with diverse teams.

Nice To Haves

  • Exposure to back-office functions such as Accounts Payable, invoice processing, or credit.
  • Familiarity with ERP systems or workflow tools.
  • Experience working on team-based projects or cross-functional initiatives.
  • Proficiency with Microsoft Excel; exposure to reporting or BI tools.

Responsibilities

  • Process Analysis & Documentation Learn and analyze end-to-end processes across AP, SOS, Payment Application, and WCMS. Document current workflows, exception handling, and pain points. Assist in identifying improvement opportunities and support IT and service teams with process enhancements.
  • Data Analysis & Reporting Assist with analyzing AP discrepancies, VIR trends, and exception volumes. Help build and maintain dashboards and reports to track operational metrics and manual touches. Support expansion of reporting for SOS, AP, and Payment Application, building on existing WCMS metrics.
  • Automation & Efficiency Support Support initiatives aimed at reducing manual touches within SOS and the Payment Application. Assist with data and analysis related to vendor outreach efforts, including EDI enablement and consolidated payments.
  • Project & Initiative Support Support service-wide projects such as ghost card management, vendor payment optimization, and process standardization. Assist in gathering, validating, and organizing data for cross-functional initiatives.
  • IT Partnership & Collaboration Work with Shared Services teams to help translate business needs into clear requirements for IT. Support testing, validation, and rollout of process and reporting enhancements across shared service tools.
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