Business Analyst (JST integration test)

Inter IKEA Group•Philadelphia, PA

13d

About The Position

We have several processes within IKEA resolving deviations related to our product range and now we are looking for a Case Manager to join the current Safety & Compliance team. To make the range sellable by securing safe and healthy products that corresponds to legislations and exceeds customer expectations. The purpose of this role is also to lead and coordinate the work in managing and resolving deviations and related actions; so that the defined objective and scope is delivered on time and within budget. IKEA of Sweden is a vibrant culture where ideas are heard, where there is opportunity to learn new skills and where the goal always is “to create a better everyday life for the many people”. We give down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles.

Requirements

Good knowledge in deviation handling within the area of Product Quality and/or Safety & Compliance across a global supply chain set up.
Preferably basic knowledge regarding global product requirements related to the IKEA range
Several years working experiences in a leading position within quality field within a supply chain or product development
Excellent knowledge and strong experience in project management
Excellent communication and presentation skills
Excellent language skills in English, both written and oral

Responsibilities

Lead and manage the assigned cases according to defined process
Create and manage the project time plan for the case
Lead and manage the resources involved in the case
Assure that the case progresses according to plan and within scope
Secure Deviation council preparations and decision(s) when needed
Drive escalations to decision
Document and inform key stake holders concerned about case status
Assure the execution of case related actions (Immediate action, CAPA, Corrective Action and Preventive Action, Correction, Claim, risk communication, recall and notification)
Follow-up decided actions
Manage evaluation of actions executed after close and handover project results to business
Share the learning to relevant stakeholders