Business Analyst Senior, Finance

Mass General Brigham•Somerville, MA

2d•Remote

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity Across the healthcare industry nationwide, hospitals and health systems face challenges to today’s approaches to expense management, as revenue growth has not kept pace with expense growth. In response to these unprecedented external challenges, MGB launched Sustain in fall of 2023. Sustain is an ongoing organization-wide program that works to build an infrastructure, culture, and mindset around continuous improvement, working to preserve our four-part mission through focus on resource stewardship. To do this, while also funding needed capital maintenance and improvements to deliver on world-class patient care, research, education, and community health, we must seek out innovative opportunities to optimize the way we work and manage resources across our organization. Job Summary Primary Responsibilities: The Sustain Analytics team is part of the Business Planning department, which also includes Decision Support and Business Analytics teams. The Business Analyst Senior (Finance), on the Sustain Analytics team is responsible for completing a broad range of analytic, planning, benchmarking, and other operational support activities for one or more designated members of the Leadership Team (Senior VP’s, Clinical VP’s, Operating VP’s and Executive Directors), across the enterprise. A critical measure of each Business Analyst’s success will be the extent to which the analytic and planning needs of each person supported are met in a timely, consistent, high quality manner. This will require close collaboration with staff within the clinical departments, and many other analytic, financial, and planning groups throughout the MGB enterprise, including Sustain Management Office (SMO), Business Planning, Financial Planning, Digital, and local financial, operational, and analytical teams and decision-making bodies at each of the MGB entities. An ability to synthesize, summarize and effectively communicate the analytic and planning work that is performed is key.

Requirements

Bachelor’s degree required; Academic experience focused in finance, financial analytics, data analytics, and/or operations management
At least 3 years progressive experience in financial analytics, materials management analytics, clinical supply utilization analytics, surgical capacity, and/or data analytics required
Comfortable with querying and manipulating large amounts of data and the ability to ensure data integrity using quality checks at various points in the process.
Ability to work independently as well as collaboratively at all levels of complex organization.
Detailed understanding of financial systems and processes.
Strong technical knowledge of budgeting and financial analysis.
Exceptional analytic skills and knowledge of analytic tools and resources (Tableau, advanced excel functions)
Excellent interpersonal and communication skills.
Strong oral and written communication skills (Powerpoint and Outlook), including the ability to communicate analysis details to different individuals and audiences throughout and across the enterprise
Excellent ability to work with senior organizational leadership and with staff across complex multi-entity organization.
Excellent organizational skills, including ability to work on multiple projects at once
Ability to effectively respond to time sensitive issues and meet deadlines
Embodies Sustain operating principles of: system mindset, agile decision making, collaborative behavior, and personal accountability

Nice To Haves

Experience working in a health system, hospital and/or similar medical center environment preferred.

Responsibilities

Support all data analytic needs to support strategic business decision making on surgical profitability, including surgical cost reduction, clinical supply utilization optimization, OR efficiency, and improved block scheduling.
Assessing current state surgical profitability for comparable procedures performed in perioperative and procedural areas across the MGB enterprise
Identifying potential areas of opportunity through analyzing differences in clinical supply utilization across and within the different entities at MGB, including surgeon and product variation and waste reduction
Collaborating with perioperative and procedural teams areas to better understand clinical application and financial opportunity, relative to quality and preference
Quantifying financial impact of any recommended changes in practice
Conduct financial reporting and analysis by procedure and/or procedure groups to enhance service line growth strategy across the perioperative and procedural areas
Utilize industry benchmarks to compare cost, profitability, utilization, and pricing for procedural cases and clinical supplies
Develop consistent executive level reporting, to be used by clinical and administrative leaders within the perioperative and procedural areas, to measure performance and support best practice across the enterprise
Catalogue current state analytics across various systems, and develop standard analytics and reporting in one single system to meet varied stakeholder needs across the enterprise
Escalate challenges, discrepancies, roadblocks regarding data and analytics to manager or appropriate data owner
Support external system used for surgical capacity and surgical cost/clinical supply utilization reporting:
Support administrative maintenance of system through collaborating with appropriate internal and external teams, escalating data or system issues to leadership, and communicating downtime and system updates to end users
Create deliverables for executive and c-suite level leadership, summarizing performance and related comments from local entities and departments
Support ad hoc inquiries and analytics from department leaders
Collaborate with leadership across Business Planning, Digital, and Perioperative Leadership to manage routine system maintenance and upgrades
Prepare concise, creative, professional summaries of analyses and plans for members of Senior Leadership, as appropriate.
Effectively present findings to all levels of staff, targeting the presentation towards the knowledge level and needs of the audience
Provide input to the team or senior leadership on additional analyses and key next steps
Develop summary communication materials for executive level and board presentations, as requested.
Keep current regarding trends and developments in the health care field, particularly as they pertain to workforce management, analytic and decision support tools, financial trends, evolving technologies and programs, etc.
Promote widespread education across the MGB enterprise for perioperative and procedural management information system, including development of training resources and materials, and facilitating educational road shows with appropriate teams
Manage ad hoc projects related to business, financial and/or strategic planning for Perioperative and Procedural leadership and Sustain, in collaboration and alignment with the Sustain Management Office (SMO) and Project Management Office (PMO).
Provide the following analytic and planning evaluations for any initiatives within the supported MGB Sustain Core Teams (including, but not limited to: Workforce/HR and Talent, Clinical Practice and Supply Utilization, Clinical Pharmacy, Non-Clinical Supplies and Purchased Services, Research, Digital, Real Estate, and Enterprise Asset Management):
Assess data and analytic needs of an initiative, program, service, or clinical area for MGB Sustain
Provide financial and analytic support to Sustain Core teams in support of impact identification, implemented opportunity measurement, and realization
Serve as liasions to Financial Planning team, as well as local finance/budget teams across MGB entities in communicating financial and operational impact to budget and run rate
Collaborate with various individuals from any operational, analytic, planning, or support departments and teams across MGB
Provide any other ad hoc Sustain related financial, analytic, or business planning needs requested by MGB Senior Leadership team