Business Analyst/Senior Business Analyst

Stony Brook University•Stony Brook, NY

46d

About The Position

The incumbent will aid in the Oracle ERP implementation and ongoing support for the application(s). The Business Analyst will be responsible for supporting enterprise systems and implementing data-driven solutions. This role involves gaining an understanding of system configurations, business analysis, and project management. The incumbent must have good communication skills, the ability to understand and interpret business needs, as well as analytical and problem-solving abilities. The Senior Business Analyst will be responsible for supporting enterprise systems and leading the implementation of data-driven solutions. This role involves a critical focus on configurations, business analysis, and project management. This position will play a key role in the Oracle ERP implementation and ongoing support of enterprise systems, and in implementing data-driven solutions. The incumbent must have excellent communication skills, proven ability to understand and interpret business needs, as well as strong analytical and problem-solving abilities.

Requirements

Bachelor's degree (foreign equivalent or higher).
Three (3) years of full-time experience in a business analysis, financial analysis, project management, or a similar role.
Demonstrated experience with requirements analysis/management tools (i.e. Smartsheet, ServiceNow, Jira).
Experience with Microsoft Office Suite and/or Google Workspace.
Proficiency with business systems such as Financials, Human Resources, and Planning.
Bachelor's degree (foreign equivalent) or higher.
Five (5) years of full-time experience in a business analysis, financial analysis, project management or a similar role.

Nice To Haves

Advanced degree (foreign equivalent or higher).
Five (5) or more years of full-time experience working in a business analysis, project management or a similar role.
Experience in a customer facing role within a financial, HR or similar department.
Experience in Higher Education.
Experience with business requirements in an ERP system (Oracle, etc.).
Advanced degree (foreign equivalent or higher).
Seven (7) or more years of full-time experience working in a business analysis, project management, or a similar role.

Responsibilities

Assist with the development and maintenance of business process guides (BPGs).
Collaborate with MarCom, Change Management, and other groups to ensure ongoing communication with the campus community regarding functionality, enhancements, and updates.
Assist with the maintenance of Oracle configuration workbooks for the specified product/module.
Support the continuous development and maintenance of the WolfieONE user documentation, including website content, quick reference guides, QA documentation, business processes, and policies/procedures.
Collaborate with business stakeholders to elicit, document, and analyze both functional and non-functional requirements.
Maintain use cases, process flows, and documentation to clearly communicate business requirements.
Collaborate with technical teams to design solutions that align with business needs and objectives.
Once solutions are designed, analyze and document the configurations of the modules/systems.
Facilitate testing and validation processes to ensure system changes meet requirements and are thoroughly tested before implementation.
Assist in continuous implementation and improvement efforts.
Review Oracle release notes to assess their impact on the current system and configurations.
Make recommendations for adopting new functionality and provide an impact summary to senior business analysts and senior management.
Contribute to both short-term and long-term solutions for functionality, including troubleshooting, conducting in-depth sessions with SMEs, and coordinate patches and workarounds.
Support in the creation of detailed project plans for individual releases or enhancements, covering deployment, testing, meetings, communications ,and documentation requirements (training materials, config workbooks, stakeholder approvals).
Address helpdesk tickets, service requests (SRs), enhancement requests, and other system support or maintenance workflows.
Provide direct user support to functional owners, SMEs, and end users. Assist in updating training materials, supporting training sessions, informing communications, and sustainment/maintenance documentation.
Support project plans, timelines, and deliverables for the specific workstream.
Collaborate with sustainment team members to review, prioritize, and schedule enhancement requests from various users.
Assist with the creation, management, and validation of reporting requirements, ensuring alignment with the data governance strategy is followed.
Test enhancements, system improvements, and defect/bug patches to ensure no loss of functionality.
Assist in coordinating resources and project progress, ensuring stakeholder expectations are met.
Stay up to date on Oracle functionality and product roadmaps through professional development opportunities, including Oracle training and certifications, professional conferences, and higher education forums/user groups.
Perform other duties or projects as assigned, in line with rank and departmental mission.
Lead conversations with business stakeholders to elicit, document, and analyze both functional and non-functional requirements.
Develop and manage use cases, process flows, and documentation to clearly communicate business requirements.
Lead testing and validation processes to ensure system changes meet requirements and are thoroughly tested before implementation, while also finding opportunities to implement and build automated testing options.
Drive continuous implementation and improvement efforts.
Prioritize recommendations for adopting new functionality and provide an impact summary to senior management.
Develop both short-term and long-term solutions for functionality, including troubleshooting, conducting in-depth sessions with SMEs, and coordinating patches and workarounds.
Lead/Co-lead efforts to create detailed project plans for individual releases or enhancements, covering deployment, testing, meetings, communications, and documentation requirements (training materials, config workbooks, stakeholder approvals).
Manage and distribute helpdesk tickets, service requests (SRs), enhancement requests, and other system support or maintenance workflows.
Guide business analysts and junior business analysts in directing user support to functional owners, SMEs, and end users.
Ensure timely updates to training materials, support training sessions, and the development of communications and sustainment/maintenance documentation.
Create and maintain Oracle configuration workbooks for specified products/modules. Responsible for consolidation of workbooks by workstream (HR, Finance, etc.).
Inform & support project plans, timelines, and deliverables for specific workstream.
Lead test enhancements, system improvements and defects/bug patches to ensure no loss of functionality.
Partner with the project manager to coordinate resources and project progress, ensuring stakeholder expectations are met.
Assist sustainment leadership in expanding professional development opportunities for Oracle and WolfieONE.