Business Analyst Resource Management

Southern Company•Glen Ellyn, IL

About The Position

Job Summary Provide day-to-day leadership support, strategy implementation, and business unit/project support for the Resource Management team to ensure positive operational and organizational goals are achieved. This includes strengthening internal business processes, delivering timely data and insights, supporting growth initiatives and process improvements, and providing tailored support across business lines. Functional Expertise Strategic Reporting and Analysis Advisor to the Management Team Business Unit Compliance and Oversight Executive Management Presentations Organizational Support Customer Service Strategy Plan Implementation and Administration Risk Mitigation Leadership Performance improvement analytics, supply/demand projections, workforce planning, design Power BI dashboards, and goal monitoring Business Acumen Provide strategic reporting, analysis, and oversight for regulated Resource Management business lines Develop and maintain reporting tools and dashboards Create presentations for projects and leadership requests Facilitate monthly project meetings Lead or support special projects and cross-functional committees Build strong relationships with Project Managers, Business Operations, and other key stakeholders Engagement Foster a diverse and engaging work environment Demonstrate expertise, integrity, and sound decision-making Support meaningful goals and address performance issues proactively Build cross-functional partnerships Promote collaboration and continuous skill development Champion change in a dynamic business environment

Requirements

3–5 years in utilities or related industries
2–4 years in data analysis and process improvement
4+ years in project cost tracking
Experience with business processes and systems (e.g., CC&B)
Proficiency in Power BI and SQL
Power BI
SQL
Excel (Advanced)
PowerPoint (Advanced)
SharePoint
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Initiative and ability to work independently and collaboratively
Time management and sound judgment

Nice To Haves

BA/BS degree in business, finance, economics, or similar field
Equivalent work experience in lieu of a degree
4–6 years analyzing operational data, modeling, or forecasting
Experience in the natural gas industry
Advanced knowledge of business systems and exception processing
Cross-departmental experience
Familiarity with Southern Company Gas KPIs and metrics
Business Intelligence tools
Data Modeling
Journey Mapping
Infographics
Resource database and web-based research skills

Responsibilities

Provide strategic reporting, analysis, and oversight for regulated Resource Management business lines
Develop and maintain reporting tools and dashboards
Create presentations for projects and leadership requests
Facilitate monthly project meetings
Lead or support special projects and cross-functional committees
Build strong relationships with Project Managers, Business Operations, and other key stakeholders
Foster a diverse and engaging work environment
Demonstrate expertise, integrity, and sound decision-making
Support meaningful goals and address performance issues proactively
Build cross-functional partnerships
Promote collaboration and continuous skill development
Champion change in a dynamic business environment
Serve as SME for Sentniel, Click, Maximo, CC&B, and Asset Repository
Provide guidance, troubleshooting, and training
Ensure data integrity and system optimization
Support scheduling for any business unit
Maintain flexibility and responsiveness
Collaborate across departments for accurate scheduling
Serve as backup to Superintendent when unavailable
Make decisions and maintain continuity
Communicate effectively with leadership and stakeholders