Business Analyst & Project Coordinator

Trustmark • Lake Forest, IL

23h

About The Position

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. About the role Responsible for bridging the gap between business needs and technology solutions, ensuring that business requirements are clearly defined and delivery activities are well coordinated. Coordinates and supports small, well-defined initiatives, works closely with stakeholders to define requirements, and participates in agile ceremonies as needed. In addition, will support larger, cross functional initiatives by contributing to requirements gathering, coordination activities, and project execution as needed.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field
• 2+ years of business analysis experience.
• Proven track record coordinating or supporting small-sized projects, preferably in a technology or business operations environment.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Strong communication and stakeholder management skills.
• Familiarity with agile methodologies and tools such as Azure DevOps.
• Ability to facilitate meetings and drive team collaboration.
• Strong leadership competence, with proven skills in
• Proficient in Microsoft Windows applications (Teams, Word, Excel, PowerPoint, Outlook, Visio).

Nice To Haves

• Health insurance or other regulated services industry experience.

Responsibilities

• Gather, analyze, and document business requirements through collaboration with stakeholders.
• Translate business needs into actionable project plans, user stories, and acceptance criteria.
• Ensure project deliverables meet quality standards and customer expectations.
• Work with internal stakeholders to determine scope of project and ensure appropriate requirements are drafted.
• Track progress, issues, and risks for assigned initiatives and support timely delivery of milestones.
• Prepare status updates and business analysis documentation for stakeholders and leadership.
• Report on project metrics and ensure projects are meeting identified benefits.
• Foster open communication between business, technical teams, and project stakeholders.
• Continuously identify opportunities for process improvement and recommend solutions.
• Review processes within the division to uncover inefficient or outdated processes.
• Identify projects to improve processes that will lead to bottom line improvement.
• Other duties as needed/assigned.

Benefits

• Health/dental/vision
• life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
• We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees