Business Analyst - Omnichannel

Kirkland's•Brentwood, TN

14d

About The Position

The Business Analyst – Omnichannel is a critical bridge between data, strategy, and execution. Reporting to the Director of Central Planning, this role transforms complex datasets into actionable recommendations that drive sales, optimize inventory, and enhance customer experiences.

Requirements

Bachelor’s degree in Analytics, Business, Economics, Statistics, or related field
2–5+ years as a Business/Data Analyst in ecommerce, retail, or CPG
Technical Skills including Power BI (dashboard design, DAX/M) and Excel (PivotTables, Power Query)
Curiosity-driven problem solving
Ability to distill complexity into clear stories
Ability to work at a computer for extended periods of time

Nice To Haves

Experience with omnichannel (BOPIS, STH) a plus.

Responsibilities

Own/Automate weekly and monthly Business Report recaps (sales, margin, traffic, conversion, AOV, etc.).
Detailed analysis & recommendations for promotional & coupon activities for store business
Develop Reporting that Identifies Store Level Plans across major KPIs
Identify trending opportunities/risks (e.g., regional sell-through variance, category cannibalization).
Partner with planners to validate OTB assumptions using historical velocity, elasticity, and lifecycle curves.
Conduct pre-season hindsight analysis to refine promotional strategies and margin enhancements
Monitor inventory health KPIs: WOS, aged inventory, DC Availability
Design and maintain Power BI dashboards for executive and operational teams
Ad Hoc projects & analysis as needed
Champion and demonstrate a commitment to The Brand House Collective Values