Business Analyst - Magellan, Customer to Cash
About The Position
The Business Analyst, Business Transformation - Customer to Cash (CtC) reports to one of the Senior Managers, Business Transformation - Customer to Cash and is a member of the Magellan Customer to Cash team. This role is part of a dynamic team driving the global transformation of Customer to Cash processes within Boston Scientific's next-generation ERP system (SAP S/4HANA). The Business Analyst supports global requirements gathering, process harmonization, configuration, testing, and data migration across the end-to-end Customer to Cash process. This position focuses on end-to-end processes including order management, pricing, rebates, consignment, delivery, billing, returns, and accounts receivable. The Business Analyst represents the business users and collaborates across Magellan workstreams, strategic integration vendors, Business Process Leads, Subject Matter Experts, Communities of Practice, and other key stakeholders across the Boston Scientific organization.
Requirements
- Bachelor's degree in Business, Engineering, Science, or Supply Chain-related field.
- Minimum of 3 years' experience with SAP Sales and Distribution processes or SAP Master Data creation and maintenance.
- Strong working knowledge of SAP Master Data (Customer Master, Material Master, Sales Master Data) and related processes.
- Knowledge of end-to-end processes within the Customer to Cash space.
- Minimum of 2-4 years' experience in business analysis or similar roles supporting order-to-cash or customer-facing processes.
- Exposure to SAP S/4HANA or SAP ECC modules such as SD, MM, or FI-AR.
- Basic understanding of order processing, pricing, billing, returns, and financial flows.
- Experience documenting requirements and supporting testing activities.
- Working knowledge of ERP systems and related application ecosystems and interfaces.
- Demonstrated continuous improvement mindset, with experience in system upgrades, enhancements, or Lean business processes.
- Ability to establish, communicate, and engage teams in the vision and strategy of the Magellan Program.
- Strong collaboration and influencing skills across functions and levels.
Nice To Haves
- Experience in the medical device or other regulated life sciences industries.
- Functional or operational experience with SAP Order to Cash in a medical device environment.
- Knowledge of life sciences processes and technology.
- Previous experience leading or supporting a major program introduction or upgrade, ideally within an IT/Systems or business representative role.
Responsibilities
- Identify global functionality requirements for key CtC processes (including but not limited to Sales Order Management, Pricing and Rebate Processing, Billing Processing, and Accounts Receivable Management) within SAP S/4, with a focus on future state capabilities.
- Represent business users and stakeholders to define user requirements and translate them into user stories including the "Who, What, and Why" with clear acceptance criteria.
- Collaborate across project workstreams, capability owners, strategic integration vendors, Business Process Leads (BPLs), Subject Matter Experts (SMEs), Communities of Practice (CoPs), IT Solution Architects/COE, and other stakeholders to develop deep expertise in Customer to Cash process flows.
- Partner with the Change Enablement team and Site Leads/BPLs/SMEs to develop training plans and content for key functionality.
- Work collaboratively within a dynamic team that values constructive feedback, open dialogue, and professional growth.
- Support data migration efforts from SAP ECC to SAP S/4HANA through rigorous validation and stakeholder collaboration.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Merchant Wholesalers, Durable Goods
Number of Employees
5,001-10,000 employees
